@Preamble{"\input bibnames.sty"}
@String{ack-nhfb = "Nelson H. F. Beebe,
University of Utah,
Department of Mathematics, 110 LCB,
155 S 1400 E RM 233,
Salt Lake City, UT 84112-0090, USA,
Tel: +1 801 581 5254,
FAX: +1 801 581 4148,
e-mail: \path|beebe@math.utah.edu|,
\path|beebe@acm.org|,
\path|beebe@computer.org| (Internet),
URL: \path|http://www.math.utah.edu/~beebe/|"}
@String{j-ASTERISK = "Asterisk: the journal of computer
documentation"}
@String{j-JCD = "ACM Journal of Computer Documentation"}
@Article{Clark:1994:ETC,
author = "Gregory Clark",
title = "Ethics in Technical Communication: {A} Rhetorical
Perspective",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "5--10",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Brockmann:1994:GCT,
author = "R. John Brockmann",
title = "{Gregory Clark}'s Take on Technical Communication
Ethics: Flimsy, Fragile, But Correct",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "11--15",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Davis:1994:REC,
author = "Michael Davis",
title = "The Rhetoric of Ethics Compromised",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "15--19",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Girill:1994:APC,
author = "T. R. Girill",
title = "Achieving Principled Communication Amid Conflict",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "19--24",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Walzer:1994:ENT,
author = "Arthur E. Walzer",
title = "Ethical Norms for Technical Communication: {Plato},
{Aristotle}, and {Clark}'s Rhetorical Perspective",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "25--32",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Clark:1994:PEA,
author = "Gregory Clark",
title = "Professional Ethics from an Academic Perspective",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "32--38",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary response",
}
@Article{Allmendinger:1994:CB,
author = "Leif Allmendinger",
title = "Commentary on {Brasseur}",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Borland:1994:CBF,
author = "Russell Borland",
title = "Comments on {Brasseur}'s Fill Pattern Article",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Brasseur:1994:HCG,
author = "Lee Brasseur",
title = "How Computer Graphing Programs Change the Graph Design
Process",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Gustafson:1994:CAD,
author = "Jolene Gustafson",
title = "Computer-Aided Design: Selecting and Filling Users'
Needs",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Brockmann:1995:PUJ,
author = "R. John Brockmann",
title = "Not Post-Usability, Just Different Usability",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Farkas:1995:SFS,
author = "David K. Farkas",
title = "Seeking the Future of Software Documentation",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Redish:1995:WRE,
author = "Janice Redish",
title = "Are We Really Entering a Post-Usability Era",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Weiss:1995:RUU,
author = "Edmund H. Weiss",
title = "The Retreat from Usability: User Documentation in the
Post-Usability Era",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Borland:1995:FH,
author = "Russell Borland",
title = "Farewell and Hail",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "1--4",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Borland:1995:IJ,
author = "Russell Borland",
title = "Indices to {JCD} 1991-1994",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "5--8",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Mehlenbacher:1995:CSP,
author = "Brad Mehlenbacher",
title = "Commentary on {SIGDOC94} Presentations",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "15--21",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Gaines:1995:KAR,
author = "Brian Gaines and Mildred Shaw",
title = "Knowledge Acquisition and Representation Techniques",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "23--36",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Mayer:1995:SAS,
author = "Richard E. Mayer",
title = "Structural Analysis of Science Prose: Can We Increase
Problem-Solving Performance?",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "3--26",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Girill:1995:EEE,
author = "T. R. Girill",
title = "Expertise, Examples, Explanations, and Encoding",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "27--30",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Killingsworth:1995:EDD,
author = "M. Jimmie Killingsworth and Martin E. Rosenberg",
title = "The Evolution of Document Design Since 1985",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "31--35",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Smith:1995:PPM,
author = "Catherine Smith",
title = "A Process Perspective on Mayer: Thin Theory for Thick
Practice",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "36--38",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wright:1995:RSM,
author = "Patricia Wright",
title = "Reading Strategies, Mental Models, and Text Design",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "38--45",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Mayer:1995:SLI,
author = "Richard E. Mayer",
title = "A Second Look at Increasing the Understandability of
Scientific Text",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "45--50",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Girill:1995:TCS,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em College
Composition and Communication\/}}",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "3--8",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Merrill:1995:ARD,
author = "Cara K. Merrill",
title = "Analytical Review of [Duffy, Palmer, Mehlenbacher]
{{\em Online Help\/}}",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "3--8",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Compton:1995:ARD,
author = "Diane Compton",
title = "Analytical Review of [Duffy, Palmer, Mehlenbacher]
{{\em Online Help\/}}",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "8--12",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Berhnardt:1995:TDD,
author = "Stephen A. Berhnardt",
title = "Technology Driven Documentation in the Pharmaceutical
Industry",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "13--18",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Mirel:1996:CIR,
author = "Barbara Mirel",
title = "Contextual Inquiry and the Representation of Tasks",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "14--21",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Kleimann:1996:RUC,
author = "Susan Kleimann",
title = "Response to Using Contextual Inquiry",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "22--24",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Simpson:1996:CUC,
author = "Mark Simpson",
title = "A Commentary on Using Contextual Inquiry",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "25--28",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Girill:1996:ISS,
author = "T. R. Girill",
title = "Information Science Speaks to Documentation: {A}
Comparative Commentary on the Recent Literature",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "29--31",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Williams:1996:FCH,
author = "Thomas R. Williams",
title = "First Commentary on {Haramundanis}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "9--15",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Beardslee:1996:SCH,
author = "Deborah Beardslee",
title = "Second Commentary on {Haramundanis}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "16--17",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Pedell:1996:TDI,
author = "Brian Pedell",
title = "Toward a Declaration of Icon Independence",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "18--21",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Coney:1996:RAR,
author = "Mary B. Coney and Carl S. Chatfield",
title = "Rethinking the Author-Reader Relationship in Computer
Documentation",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "22--28",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Kades:1996:IBR,
author = "Leigh Kades",
title = "Introduction to Book-Review Commentaries",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "29",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Smith:1996:FCP,
author = "Norman E. Smith",
title = "First Commentary on {{\em Practical SGML}}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "30--32",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
UnCover library database",
acknowledgement = ack-nhfb,
annote = "Book commentary. Surveys the programming aspects that
this edition omits.",
}
@Article{Schick:1996:SCP,
author = "William Schick",
title = "Second Commentary on {{\em Practical SGML}}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "33--35",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
UnCover library database",
acknowledgement = ack-nhfb,
annote = "Book commentary. Explores the practicality of
Practical SGML.",
}
@Article{Price:1996:PSI,
author = "Lynne A. Price",
title = "{{\em Practical SGML\/}} as an Introduction to
{SGML}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "36--38",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
UnCover library database",
note = "Finds the Book's strengths and weaknesses in its
details.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Glushko:1996:HPP,
author = "Robert J. Glushko",
title = "How Practical is {{\em Practical SGML\/}}?",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "39--43",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
UnCover library database",
acknowledgement = ack-nhfb,
annote = "Book commentary. Compares the roles and benefits of
this book's two editions",
}
@Article{Dicks:1996:PBW,
author = "R. Stanley Dicks",
title = "Pages, Books, the {Web}, and Virtual Reality",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "9--13",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Kalmbach:1996:BPP,
author = "James Kalmbach",
title = "Books Without Pages/Pages Without Books",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "14--17",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Mehlenbacher:1996:SP,
author = "Brad Mehlenbacher",
title = "Spaces Without Places",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "18--22",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Ohnemus:1996:HFC,
author = "Kenneth R. Ohnemus",
title = "Human(e) Factors: {A} Catalyst for the Past, Present,
and Future",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "23--32",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Girill:1996:TCSb,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Cognitive
Science}}",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "33--42",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Storms:1996:ARH,
author = "C. Gilbert Storms",
title = "Analytical Review of [Hackos] {{\em Managing Your
Documentation Projects}}",
journal = j-ASTERISK,
volume = "20",
number = "4",
pages = "9--13",
month = nov,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Girill:1996:TCSa,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Visible
Language}}",
journal = j-ASTERISK,
volume = "20",
number = "4",
pages = "14--25",
month = nov,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Draper:1997:NGR,
author = "Stephen W. Draper",
title = "New Guises for Recurring Problems in Documentation",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "15--18",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Summarizing years of practical experience in his notes
and commentary, Uren systematically reviews the recent
literature about internationalization and localization,
briefly evaluating over 4 dozen articles and books
along with many relevant standards (all grouped by
operating system or platform where appropriate).
``Localizing software,'' he explains with astute
examples, ``requires more than translating
documentation and the [user] interface'' into another
language.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Elser:1997:CPW,
author = "Arthur G. Elser",
title = "Complex Problems: What's the Next Step?",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "19--22",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Waite:1997:DCP,
author = "Bob Waite",
title = "Documenting Complex Processes: Educating the User and
Simplifying the Task",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "23--25",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Uren:1997:ABI,
author = "Emmanuel Uren",
title = "Annotated Bibliography on Internationalization and
Localization",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "26--33",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Smart:1997:SCC,
author = "Karl Smart",
title = "{SIGDOC97} Conference Call for Papers",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "34--35",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Girill:1997:NPT,
author = "T. R. Girill",
title = "News of the Profession: Thanks and {WWW} Usability
Too",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "36--37",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Mulvany:1997:WGI,
author = "Nancy C. Mulvany",
title = "What's Going on in Indexing?",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "10--15",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "While summarizing and evaluating the recent literature
on indexing and its relevance to computer
documentation, Mulvany defends three claims: (1) An
index is one of the most important features of a
manual. (2) Adequate indexes are produced by skilled
professionals; they are not just computer-generated
word lists. (3) Even in online documentation,
professionally constructed indexes add value that
cannot be duplicated by summarization software or
text-search programs.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Norton:1997:LLH,
author = "David W. Norton",
title = "The Linguistics of Links: Hyperphoric Grammar Markups
for {HTML} Documents",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "16--21",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Just as linguistic clarity about traditional
referencing features in text improves that text's
usefulness, argues Norton, so can linguistic analysis
of between-document (``hyperphoric'') interactive links
improve the usefulness of HTML documents. Norton
undertakes that analysis and finds four distinct kinds
of link. He then suggests how HTML browsers could
exploit those link types to alter their labels and
prompts to present more useful displays of online
text.",
acknowledgement = ack-nhfb,
}
@Article{Girill:1997:TCSa,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Instructional
Science}}",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "22--32",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Hallgren argues that besides addressing the routine
tasks users perform, adequate documentation must also
anticipate the problems they will face when deciding
which tasks to perform or when planning complex tasks.
He illustrates the extra explanatory features of
problem-centered documentation with three
before-and-after comparative miniature case studies
based on actual documentation passages. Accompanying
Hallgren's article are 10 pages of detailed analytical
commentary on his claims, in three evaluative essays by
Stephen W. Draper, Arthur G. Elser, and Bob Waite.",
acknowledgement = ack-nhfb,
}
@Article{Smart:1997:SCT,
author = "Karl Smart",
title = "{SIGDOC97} Conference: The Theme, The Venue, and How
to Learn More",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "33--34",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{DeRose:1997:WTR,
author = "Steven J. DeRose and David G. Durand and Elli Mylonas
and Allen H. Renear",
title = "What is Text Really?",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "1--25",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Selber:1997:OMT,
author = "Stuart A. Selber",
title = "The {OHCO} Model of Text: Merits and Concerns",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "26--31",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Although performance support and computer-aided
training are not the same, they share many goals,
techniques, design criteria, and research publications.
In this comprehensive literature-awareness essay, Reece
uses a careful conceptual survey (and comparison) of
these fields as the means to review the professional
societies, annual conferences, web sites, published
case studies, and prime reference material relevant to
both areas.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Hill:1997:MMM,
author = "Charles Hill",
title = "Markup Meets the Mainstream: The Future of
Content-Based Processing",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "32--35",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Dicks:1997:TCQ,
author = "R. Stanley Dicks",
title = "Third Commentary on {``What is Text Really?''}",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "36--39",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{DeRose:1997:FCQ,
author = "Steven J. DeRose and David G. Durand and Elli Mylonas
and Allen H. Renear",
title = "Further Context for {``What is Text Really?''}",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "40--44",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Reece:1997:PSTa,
author = "Gloria A. Reece",
title = "Performance Systems Technology and Computer-Based
Instruction ({Part I})",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "45--55",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Smart:1997:SLR,
author = "Karl Smart",
title = "{SIGDOC97}: Lodging and Registration Details",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "56--63",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "DeLoach critically analyzes every essay in the 1996
anthology by Patricia Sullivan and Jeannie Dautermann
called {{\em Electronic Literacies in the
Workplace\/}}, looking for insights on how academic
training intersects with writing in industry. He finds
that schools need to teach about time and budget
constraints as well as drafting techniques if students
are to be adequately prepared for work life. And he
concludes that the open, egalitarian environment that
writers seek when they move from school to work must be
justified in economic terms if business practice is to
change.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Johnson:1997:WNE,
author = "Bob Johnson",
title = "{{\em The Wired Neighborhood:\/}} An Extended
Multimedia Conversation",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "1",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "This is the first of three related, comparative review
essays in which students or teachers of rhetoric
analyze Stephen Doheny-Farina's book {{\em The Wired
Neighborhood\/}} (Yale, 1996). Graham focuses on the
social implications of networked computing, giving
special attention to Doheny-Farina's claims about the
possible negative effects of networking on local
schools (because of distance education) and on
work-place organization (because of telecommuting).",
acknowledgement = ack-nhfb,
}
@Article{Graham:1997:HHC,
author = "Becky Graham",
title = "Hitting Home: Communication Technologies and the
Everyday",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "4--7",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Rubingh:1997:WCN,
author = "Mike Rubingh",
title = "What Computer Networks Can't Do",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "8--10",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this second of three related, comparative review
essays, Rubingh draws many striking parallels between
Doheny-Farina's skeptical claims about computer
networks and the similarly skeptical claims about
artificial intelligence presented by philosopher Hubert
Dreyfus in his 1972 book on {{\em What Computers Can't
Do.\/}} Both authors argue that overlooking the
importance of geography and physical place leads to
serious conceptual problems with computers and with
their simulations of real-life activities.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Allen:1997:WNO,
author = "Nancy Allen and Ann Blakeslee",
title = "{{\em The Wired Neighborhood:\/}} An Online
Conversation",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "11--15",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Allen and Blakeslee construct this third in a series
of three comparative review essays in dialog format, so
they can conversationally undermine some of
Doheny-Farina's pessimism about computer networks. They
contend that not only do networks promote
geographically scattered professional communities whose
members could not otherwise collaborate easily, but
networks also sometimes reinforce natural, local
communities (towns or school districts) as well.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Doheny-Farina:1997:ISD,
author = "Stephen Doheny-Farina",
title = "Interview with Stephen Doheny-Farina",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "16--19",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Author Doheny-Farina comments on all his {{\em Wired
Neighborhood\/}} commentators in an interview that
immediately follows the three review essays.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Reece:1997:PSTb,
author = "Gloria A. Reece",
title = "Performance Systems Technology and Computer-Based
Instruction ({Part II})",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "20--25",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this second part of her comprehensive
literature-awareness essay (Part I appeared in the
August issue), Reece completes her comparison of the
two title topics by summarizing several decades in
their parallel literature. One detailed table surveys
the history of hypertext systems. A second catalogs
dozens of journals related to instructional technology.
And two other tables graphically summarize key PST and
CBI functions and roles.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Dowhal:1997:SDA,
author = "Danny Dowhal",
title = "A Seven-Dimensional Approach to Graphics",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "26--37",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the course of this introductory conceptual tour for
documentation professionals, Dowhal perceptively and
systematically explains, contrasts, and illustrates the
design value of points (pixels), lines (vectors),
shapes, 2-D graphics that simulate 3-D graphics, true
3-D models, simulated motion, actual animated graphics,
and visual material enhanced with emotion, sound, or
human interaction.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Girill:1997:TCSb,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Journal of
Business and Technical Communication}}",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "38--44",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Document processing software always assumes one or
another ``model of text.'' The authors of this
reprinted classic paper, originally published in the
{{\em Journal of Computing in Higher Education\/}} in
1990, compare six different text models to argue that
the intellectually strongest as well as the most
practical is an ``ordered hierarchy of content
objects'' (OHCO). This model also supports SGML.
Accompanying this reprint are three commentaries that
explore its assumptions and weaknesses. S. Selber
contends that the OHCO model is ``arhetorical'' (pp.
26-31). C. Hill notes that HTML confuses the style and
content issues raised here (pp. 32-35). And R. S. Dicks
thinks the OHCO approach ignores the graphical aspects
of text (pp. 36-39). In a closing response, the
original authors retrospectively review their earlier
claims and reply to each commentator's suggestions (pp.
40-44).",
acknowledgement = ack-nhfb,
}
@Article{Mirel:1998:II,
author = "Barbara Mirel",
title = "Introduction to this Issue",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "3--4",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Bader and Nyce draw on their own experience as
ethnographers advising those who develop educational
software to argue that ``it seems unlikely that
cultural analysis [of software users] will ever become
part of the tool kit developers and programmers
habitually draw upon,'' primarily because ``there
is...a demonstrable, fundamental gap between the
[rule-governed] knowledge the development community
values and [the concrete details] which cultural
analysis yields.''",
acknowledgement = ack-nhfb,
}
@Article{Bader:1998:WOS,
author = "Gail Bader and James M. Nyce",
title = "When Only the Self is Real: Theory and Practice in the
Development Community",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "5--10",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Bowker:1998:RV,
author = "Geoffrey C. Bowker",
title = "A Room With a View",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "11--12",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of four analytical commentaries that
follow Bader and Nyce's focal paper, Geoffrey Bowker
offers several counterexamples and suggests the problem
involves more impatience than deep epistemological
differences.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Dillon:1998:CAW,
author = "Andrew Dillon",
title = "Cultural Analysis and What Designers Need To Know",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "13--17",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In a second commentary on Bader and Nyce, Andrew
Dillon points out that ``the leap from [ethnographic]
data to design implication is complex'' and that
software engineers should not be faulted for making
this leap only with care.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Rosson:1998:SDP,
author = "Mary Beth Rosson",
title = "Synthesizing Diverse Perspectives",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "18--19",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In a third commentary on Bader and Nyce, Mary Beth
Rosson thinks that cultural analysts who employ known
``techniques to ensure sharing and synthesis'' can
indeed influence software development.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Simonsen:1998:MRE,
author = "Jesper Simonsen and Finn Kensing",
title = "Make Room for Ethnography in Design!",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "20--30",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In a fourth commentary on Bader and Nyce, Jesper
Simonsen and Finn Kensing provide their own detailed
review of recent projects to argue that, in long-term
commercial and educational collaborations,
ethnographers can slowly but significantly guide
software design by expanding the horizons of software
designers.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Nardi:1998:CCC,
author = "Bonnie A. Nardi",
title = "Concepts of Cognition and Consciousness: Four Voices",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "31--48",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In a thorough comparative awareness essay enlivened by
dry humor and examples drawn from her own career as an
applied anthropologist at Apple Computer, Nardi
describes the strengths and weaknesses of four theories
of consciousness and human cognition: neuroscience,
cognitive science, distributed cognition theory, and
(her own preference) activity theory. This is a
perceptive introductory tour of a very diverse
literature, but it also frequently touches on concrete
issues in human-computer interaction: ``If you design
mediating tools for others (such as computer hardware
or software),'' notes Nardi for example, ``you are also
responsible, in part, for the consciousness of others''
according to activity theory.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Haramundanis:1998:NS,
author = "Kathy Haramundanis",
title = "News of the {SIG}",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "49--51",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Introduces the SIGDOC officers elected (or appointed)
in mid 1997, and describes the expanded SIGDOC web
site.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Vick:1998:PPC,
author = "Rita Vick",
title = "Perspectives on and Problems with Computer-Mediated
Teamwork: Current Groupware Issues and Assumptions",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "3--22",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Technologies designed to facilitate teamwork,
especially among physically dispersed teams, are well
known but little used. This paper explores the
conceptual background for such ``groupware'' and for
the resistance to using it, especially among
cross-cultural team members at global corporations.
Recognized groupware problems include the heavy
cognitive burden of learning new software, excessive
note keeping, organizational lethargy, and conflicts
with the company reward system. Apparent differences
among world cultures seem another likely barrier to
international adoption of groupware, but this has
received little empirical study. Vick proposes
experiments to detect whether cultural diversity helps
or impedes teamwork, and whether groupware helps or
hinders cross-cultural teams. Immediately following
Vick's paper, three commentators explore its
implications. Brent Auernheimer (23-26) points out that
(international) software engineering teams provide good
test cases for assessing groupware value. J. C.
Nordbotten (27-29) agrees that past studies have
neglected distributed and heterogeneous teams, but
notes the problems of designing sound experiments on
this topic. Finally, Raymond Panko and Susan Kinney
(30-33) report studies of their own showing that the
more satisfied team members are with their current
work, the less incentive they have to adopt demanding,
expensive new technologies such as groupware.",
acknowledgement = ack-nhfb,
}
@Article{Auernheimer:1998:GPC,
author = "Brent Auernheimer",
title = "{GSS}, Professional Culture, Geography, and Software
Engineering",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "23--26",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of three commentaries on Vick,
Auernheimer points out that international software
engineering teams themselves provide good test cases
for assessing the value of groupware.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Needham:1998:ETV,
author = "Russell K. Needham",
title = "{Edward Tufte}'s {{\em Visual Explanations\/}}: {A}
Tapestry of Images, Comparisons, and Principles",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "23--26",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Needham notes that while Tufte's book is rich in
examples, its real strength is in his extraction of
general design principles from them that have
pedagogical value.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Nordbotten:1998:PGC,
author = "J. C. Nordbotten",
title = "Perspectives on Groupware for Cross-Cultural Teams",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "27--29",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of three commentaries on Vick,
Nordbotten agrees that past studies have neglected
distributed and heterogeneous teams, but notes the
problems of designing really effective experiments on
this topic.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{R:1998:STA,
author = "{Panko, Raymond R.} and Susan T. Kinney",
title = "Satisfaction, Technology Adoption, and Performance in
Project Teams",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "30--33",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the third of three commentaries on Vick, Panko and
Kinney report their own studies showing that the more
satisfied team members are with their current work, the
less incentive they have to adopt demanding, expensive
new technologies such as groupware.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Johnson:1998:VMC,
author = "Robert. R. Johnson",
title = "Visual Meaning: Commentaries on the Continuing
Influence of Edward {R}. Tufte",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "34",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Introduction to this issue's book commentaries.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Allen:1998:PVE,
author = "Nancy Allen",
title = "Perspectives on {{\em Visual Explanations}}",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "35--38",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Allen raises three questions about the rhetorical
character of Tufte's analysis of visual displays.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Marcus:1998:MDU,
author = "Aaron Marcus",
title = "Metaphor Design in User Interfaces",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "43--57",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Marcus draws on his considerable consulting experience
to give a practitioner's tour of metaphor use in
computer interfaces. He introduces the relevant terms
and distinctions as background, then summarizes the
history of metaphors in computing, noting both
advantages (borrowed familiarity) and disadvantages
(failure to transfer easily across cultures). The
discussion culminates in a detailed, thoroughly
illustrated case study of how Marcus and his colleagues
iteratively developed suitable metaphors for use in
software to assist travel agents. He also includes over
two dozen references on metaphor related to user
interfaces.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Bennett:1998:SCU,
author = "Laurie Bennett",
title = "{SIGDOC98} Conference Update",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "58--60",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Where to find program and Quebec City information.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Atlas:1998:UEM,
author = "Marshall Atlas",
title = "The User Edit: Making Manuals Easier to Use",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "5--6",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "This classic reprint makes available again the
concise, innovative, 1981 paper in which Marshall Atlas
explains the design benefits of tracking with protocol
analysis the attempts of an actual user to try
following the instructions in a draft manual before the
manual's first version is published. Immediately
following Atlas's paper, three commentators explore its
implications. Karen Schriver (7-11) examines how such
usability testing developed and became an
institutionalized part of document design in the
decades following Atlas's suggestion. John R. Hayes
(12-14) worries that misguided cost-cutting often
causes manufacturing firms and school districts to skip
``user edits'' and end up with unproductive hardware
and software. And Nina Wishbow (15-20) notes the
practical, training value of the user edit in revealing
crucial missing information and related flaws that are
hard to detect by other means. Atlas responds to the
commentators with his own (21-24) retrospective look at
the discovery, explanation, and fate of user edits.",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Schriver:1998:RAU,
author = "Karen Schriver",
title = "Reflecting on {Atlas}'s {User Edit}: Changes in
Thinking About Usability Between 1981 and 1998",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "7--11",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of three commentaries on Atlas, Schriver
examines how such usability testing developed and
became an institutionalized part of document design in
the decades following Atlas's suggestion.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Hayes:1998:AUE,
author = "John R. Hayes",
title = "{Atlas}'s {`The User Edit'}: The Impact on Product
Assessment",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "12--14",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of three commentaries on Atlas, Hayes
worries that misguided cost-cutting often causes
manufacturing firms and school districts to skip ``user
edits'' and end up with unproductive hardware and
software.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wishbow:1998:SLT,
author = "Nina Wishbow",
title = "Still Looking for Trouble: Commentary on {Marshall
Atlas}'s {`The User Edit'}",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "15--20",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the third of three commentaries on Atlas, Wishbow
notes the practical, training value of the user edit in
revealing crucial missing information and related flaws
that are hard to detect by other means.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Atlas:1998:UER,
author = "Marshall Atlas",
title = "The {User Edit} Revisited, or If We're So Smart, Why
Ain't We Rich?",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "24--26",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Atlas responds to the three commentators on his
original paper with his own retrospective look at the
discovery, explanation, and fate of user edits.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Zimmerman:1998:LFS,
author = "Beverly B. Zimmerman",
title = "{Linda Flower} and Social Cognition: Constructing a
View of the Writing Process",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "25--37",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Linda Flower has published abundantly about what
(student) writers do and think as they write. Beverly
Zimmerman's awareness essay analytically and
systematically surveys this literature. Her goal is to
trace how Flower's original problem-solving treatment
evolved into a ``social cognitive model'' as Flower
sought to balance the personal and conceptual aspects
of writing with the increasingly popular view that
writing is a social process shaped by external,
cultural forces. Conclusion: ``...neither social nor
cognitive [writing] theory makes genuine sense without
the other.''",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Girill:1998:TCS,
author = "T. R. Girill",
title = "Table of Contents Service for (the other) {{\em
Journal of Documentation}}",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "38--63",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Program summary and registration details for the
annual conference.",
acknowledgement = ack-nhfb,
}
@Article{Galt:1998:SPT,
author = "Phyllis Galt",
title = "{SIGDOC98} Program, Travel, and Registration News",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "64--70",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Wright:1998:DIS,
author = "Patricia Wright",
title = "Designing Information-Supported Performance: The Scope
for Graphics",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "3--10",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Using three psychological studies of the role of
graphics in three different documentation projects to
illustrate her points, Wright argues against the
popular cliche of seeking a standard ``best practice''
to solve documentation problems. She suggests as more
beneficial the thoughtful balancing of design tradeoffs
by carefully exploiting the boundary conditions
specific to each project, using a ``map'' of past
research for guidance. Immediately following Wright's
paper, four commentators explore its implications.
Russell Borland (11-15) looks closely at just how
research ``maps'' of various structures and
granularities might actually support managing design
tradeoffs. Thomas Williams and Judith Ramey (16-20)
consider the difficulty of thoroughly representing the
documentation ``knowledge matrix'' in a way that both
researchers and practitioners will find helpful. And
Thyra Rauch (21-25) argues that long-term social
studies of users and their task domains may be
sufficient to guide documentation tradeoffs in
practice.",
acknowledgement = ack-nhfb,
}
@Article{Borland:1998:PUM,
author = "Russell Borland",
title = "Pushing Us Into the Map",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "11--15",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 09:23:18 2000",
bibsource = "http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of three commentaries on Wright, Russell
Borland (11-15) looks closely at just how research
``maps'' of various structures and granularities might
actually support managing design tradeoffs.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Ramey:1998:CW,
author = "Judith Ramey",
title = "Commentary on {Wright}",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "16--20",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of three commentaries on Wright, Thomas
Williams and Judith Ramey (16-20) consider the
difficulty of thoroughly representing the documentation
``knowledge matrix'' in a way that both researchers and
practitioners will find helpful.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Williams:1998:CW,
author = "Thomas Williams",
title = "Commentary on {Wright}",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "16--20",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of three commentaries on Wright, Thomas
Williams and Judith Ramey (16-20) consider the
difficulty of thoroughly representing the documentation
``knowledge matrix'' in a way that both researchers and
practitioners will find helpful.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Rauch:1998:DIU,
author = "Thyra Rauch",
title = "Designing Information for Users",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "21--25",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the third of three commentaries on Wright, Thyra
Rauch (21-25) argues that long-term social studies of
users and their task domains may be sufficient to guide
documentation tradeoffs in practice.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Jamieson:1998:UEP,
author = "Lauren Jamieson",
title = "Unveiling the Extraordinary Possibilities and Implicit
Threats of Online Communication",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "27--31",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of three coordinated analytical
commentaries on Laura Gurak's Persuasion and Privacy in
Cyberspace (Yale, 1997), Jamieson summarizes the book's
treatment of two protest movements that were conducted
almost entirely by electronic mail (concerning the
Lotus MarketPlace consumer database and, separately,
the Clipper chip approach to encryption policy).",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Rosenberger:1998:AAC,
author = "Lisa Rosenberger",
title = "Audience Analysis in Cyberspace: Defining the
Invisible",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "32--36",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this second of three related book commentaries on
Gurak's Persuasion and Privacy, Rosenberger shows the
relevance to online discussion of a traditional
rhetorical tool when she argues that ``while Gurak
never uses the phrase `audience analysis', her entire
book hinges on the concept.''",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Huse:1998:OCO,
author = "Heidi Huse",
title = "Is `Online Community' an Oxymoron or a New Reality?",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "37--44",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this third of three related book commentaries, Huse
compares the two ``online communities'' of protesters
that formed during the two cases treated in Gurak's
Persuasion and Privacy. She finds (with Gurak) that
their ethos and their delivery patterns actually just
reflect, or ``perhaps even intensify,'' traditional
biases and gender patterns familiar in offline
discussion.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Longo:1998:KPD,
author = "Bernadette Longo",
title = "Knowledge Production from Different Worlds: What Can
Happen When Technical Writers Speak for Engineers",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "45--53",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Longo traces the historical path of technical writing
since 1900 in the United States to show that while
before World War II most technical writers were
engineers explaining their own work, after World War II
they became mostly humanities-trained communication
specialists explaining the work of others. Recently,
some engineering schools and writing programs have
sought to reclaim this ``knowledge making'' role for
engineers themselves, and Longo closes by offering her
assessment of this rhetorical trend.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Selber:1998:CPA,
author = "Stuart Selber",
title = "Call for Papers for {ACM} {SIGDOC} 1999",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "54--56",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "How to contribute to the program of the SIGDOC 1999
annual conference.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Valentino:1999:ITW,
author = "Mattio Valentino",
title = "Information, Technical Writing, Knowledge, and Power",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "3--18",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this paper Valentino reproduces and discusses Marin
County Resolution 97-20 (protesting NASA's launch of
the Cassini spacecraft on which 72 pounds of plutonium
were used to generate power) and NASA's informal and
formal responses to that resolution (in which they
summarize the technical arguments for Cassini's
safety). His rhetorical analysis of these documents
concludes that those ``fluent in the privileged
discourse of science'' have disproportionate influence
on public policy, even when health threats are
involved. Three open commentaries accompany Valentino's
article. In the first, Gregory Clark argues that ``it
is not the authority of knowledge'' that dominates
public policy, but rather ``the authority of
expertise,'' which comes primarily from institutional
affiliation (19-21). In the second, Regina Lundgren
contends that ``their use of technical and bureaucratic
language'' often actually isolates scientists from
power and from influence over democratic decision
making (22-24). In the third, Larry Shuman shows by
using public documents that the facts of the
Marin/Cassini safety dispute fail to support the
analysis that Valentino offers (25-27).",
acknowledgement = ack-nhfb,
}
@Article{Clark:1999:TWA,
author = "Gregory Clark",
title = "Technical Writing and the Authority of Expertise",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "19--21",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of three commentaries on Valentino,
Gregory Clark argues that ``it is not the authority of
knowledge'' that dominates public policy, but rather
``the authority of expertise,'' which comes primarily
from institutional affiliation (19-21).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Lundgren:1999:BP,
author = "Regina Lundgren",
title = "Balance of Power",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "22--24",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of three commentaries on Valentino,
Regina Lundgren contends that ``their use of technical
and bureaucratic language'' often actually isolates
scientists from power and from influence over
democratic decision making (22-24).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Kayten:1999:CCS,
author = "Gerald Kayten",
title = "Commentary on a Case Study of {NASA}'s {Cassini
Project}",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "25--27",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the third of three commentaries on Valentino, Larry
Shuman and Gerald Kayten show by using public documents
that the facts of the Marin/Cassini safety dispute fail
to support the analysis that Valentino offers
(25-27).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Shuman:1999:CCS,
author = "Larry Shuman",
title = "Commentary on a Case Study of {NASA}'s {Cassini
Project}",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "25--27",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the third of three commentaries on Valentino, Larry
Shuman and Gerald Kayten show by using public documents
that the facts of the Marin/Cassini safety dispute fail
to support the analysis that Valentino offers
(25-27).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wishbow:1999:HSH,
author = "Nina Wishbow",
title = "Home Sweet Home? Where Do Technical Communication
Departments Belong",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "28--34",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Wishbow takes up the influential but often neglected
problem of where technical communication departments
should best be located within the structure of large
corporations or agencies. She systematically compares
six different ways to place technical communicators in
an organization, explicitly listing the varied
strengths and weaknesses of each alternative and
drawing out their social, political, and financial
consequences.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Haramundanis:1999:LBL,
author = "Kathy Haramundanis",
title = "Looking Backward, Looking Forward",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "35--36",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Notes from the SIGDOC chair.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Guzdial:1999:SLU,
author = "Mark Guzdial",
title = "Supporting Learners as Users",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "3--13",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Guzdial points out the demanding hierarchy of
educational goals that confront students whenever they
``are in the position of being users of unmodified
software like that used by professionals in their
field, while they are still learning the [basic]
knowledge of professionals in the field'' (7). He then
explains two fairly inexpensive scaffolding techniques
that have helped compensate for these demands in his
classes: (1) sharing a case library with each case
``presented at multiple levels of detail,'' and (2)
starting a collaborative web site where students
exchange problem-solving examples. Both techniques
improved student motivation as well as information.
Three open commentaries immediately follow Guzdial's
paper. In the first, Andrea diSessa argues for a more
revolutionary ``literacy model,'' in which students
learn ``one very rich piece of software, a
computational medium, and reuse that skill again and
again over many years in multiple contexts'' (14-18).
In the second, Stephen Draper notes that because most
software users resemble Guzdial's educational learners
in trying to do real work while learning new tools, his
example-based and learner-created documentation
techniques could have wide applicability (19-24). In
the third commentary, Hans van der Meij scrutinizes
Guzdial's own assumptions and web-site features, and
contends that the alleged benefits of student
collaboration deserve more careful study (25-31). All
three commentators place their remarks in the larger
context of constructivism and ``minimal manuals.''",
acknowledgement = ack-nhfb,
}
@Article{DiSessa:1999:HSS,
author = "Andrea DiSessa",
title = "How Should Students Learn?",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "14--18",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 09:24:41 2000",
bibsource = "http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of three commentaries on Guzdial, Andrea
diSessa argues for a more revolutionary ``literacy
model,'' in which students learn ``one very rich piece
of software, a computational medium, and reuse that
skill again and again over many years in multiple
contexts.''",
acknowledgement = ack-nhfb,
}
@Article{Draper:1999:SUL,
author = "Stephen Draper",
title = "Supporting Use, Learning, and Education. (1999)",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "19--24",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of three commentaries on Guzdial,
Stephen Draper notes that because most software users
resemble Guzdial's educational learners in trying to do
real work while learning new tools, his example-based
and learner-created documentation techniques could have
wide applicability.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{VanderMeij:1999:SRU,
author = "Hans {Van der Meij}",
title = "Supporting the Reader as User",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "25--31",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the third of three commentaries on Guzdial, Hans
van der Meij scrutinizes Guzdial's own assumptions and
web-site features, and contends that the alleged
benefits of student collaboration deserve more careful
study.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Dubinsky:1999:FWL,
author = "James Dubinsky",
title = "Fifteen Ways of Looking at Minimalism",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "34--47",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this first of two related, extended book
commentaries on John Carroll's {{\em Minimalism Beyond
the Nurnberg Funnel\/}}, Dubinsky systematically
surveys and compares the 15 contributions to this
anthology on computer documentation theory. All the
essays either clarify minimalist design principles or
critically explore how well minimalism deals with
current documentation challenges. The commentary ends
with a retrospective personal interview with John
Carroll, highlighting his own hindsight views on
minimalism's development and likely future.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Lodor:1999:PPP,
author = "Eric Lodor",
title = "The Proven and Potential Promises of Minimalism for
Technical Communicators",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "48--56",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this second of two related, extended book
commentaries on John Carroll's {{\em Minimalism Beyond
the Nurnberg Funnel\/}}, Lodor focuses on minimalist
documentation design from the practitioner's
perspective. His comments probe especially those
chapters that debate whether minimalism is applicable
to complex domains, to the needs of expert users, and
to corporate publishing environments where cost
dominates quality (or at least usability) as a
documentation priority.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Marsh:1999:ETW,
author = "C. Hugh Marsh",
title = "The Engineer as Technical Writer and Document
Designer",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "57--61",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "As corporate downsizing shrinks the professional
editorial staffs available to support many engineering
departments, working engineers are increasingly
expected to handle their own technical writing and
document design. Marsh tells how UC Santa Barbara's
engineering program has responded to this trend by
increasing its required writing courses, and how those
engineering writing courses are structured to meet
changing student needs.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Selber:1999:SPP,
author = "Stuart Selber",
title = "{SIGDOC} 1999 Program Preview",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "62--63",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Planned features and highlights of the SIGDOC 1999
conference.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Waite:1999:ICR,
author = "Bob Waite",
title = "Introduction to this Classic Reprint and
Commentaries",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "2--3",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Waite explains why the STOP report was selected as a
JCD classic reprint and the stance each of four
commentators takes in retrospectively assessing its
significance.",
acknowledgement = ack-nhfb,
annote = "introduction",
}
@Article{Tracey:1999:STO,
author = "J. R. Tracey and D. E. Rugh and W. S. Starkey",
title = "Sequential Thematic Organization of Publications
({STOP})",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "4--68",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "The Sequential Thematic Organization of Publications
(STOP) is an influential, controversial, highly
structured method for planning and then producing
multi-author technical reports (especially proposals)
that was developed at Hughes Aircraft in the 1960s.
This classic reprint reproduces (with permission) the
entire original STOP analysis (long out of print),
including the explanatory diagrams, followed by four
contemporary commentaries that discuss its impact over
the last 30 years. Author Wendel Starkey also offers
his own look back at STOP's significance (102-103).",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Price:1999:SLH,
author = "Jonathan Price",
title = "{STOP}: Light on the History of Outlining",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "69--78",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "By providing a detailed and thoroughly referenced
review of the history of outlining, Price argues that
``the STOP team took outlining as far as they could on
paper'' (76), and they even anticipated recent
developments in flexible, electronic outlining. STOP
criticizes static, classificatory outlines in favor of
active, thematic outlines (presented as storyboards),
thus promoting the view (favored by Price) that
revisable outlining can be a key feature of persuasive
collaborative writing.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Bernstein:1999:AHS,
author = "Mark Bernstein",
title = "Anticipations of Hypertext: {STOP} and the Literary
Machine",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "79--86",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "``In addressing document engineering needs of the
1960s,'' contends Bernstein, ``STOP anticipates the
[hypertext] documentation controversies of the 1990s''
(79), including debates about the importance of
information modularity, the value of ``explicit
hierarchical structure and persuasive navigational
cues'' (81), and the role of images in technical text.
But STOP overlooked the impact of both audience
diversity and reader participation in interpreting
complex publications.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Horn:1999:TAM,
author = "Robert Horn",
title = "Two Approaches to Modularity: Comparing the {STOP}
Approach with Structured Writing",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "87--95",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Both STOP and information mapping's ``structured
writing'' reject unmodular prose composition as
ineffective. But Horn looks below the surface to find
many underlying differences: where STOP is broadly
formulaic, structured writing invokes detailed content
analysis, instructional design techniques, an elaborate
scheme for creating variable-sized modules, and
similarly complex rules for text-graphics
integration.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Weiss:1999:BAT,
author = "Edmund H. Weiss",
title = "Bits, Atoms, and the Technical Writer: The Rhetoric of
{STOP}",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "96--101",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Weiss, for whom STOP's proposal-design technique ``was
the only important innovation in technical
communication since Aristotle,'' complains here that
``the assertive rhetoric of STOP--in which authors took
complete responsibility for the actual physical form of
their message--is yielding to a passive or neutral
rhetoric in which writers create resources and the
readers/receivers extract and shape the message to suit
their preferences'' (96).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Starkey:1999:ARC,
author = "Wendel S. Starkey",
title = "Author's Response to Commentaries",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "102--103",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Original STOP co-author Starkey notes in retrospect
how important STOP was in managing multi-author
projects and in giving editors a key role in guiding
proposal structure.",
acknowledgement = ack-nhfb,
annote = "introduction",
}
@Article{Johnson-Eilola:1999:SPT,
author = "Johndan Johnson-Eilola",
title = "{SIGDOC99} Program, Travel, and Registration News",
journal = j-ASTERISK,
volume = "23",
number = "3",
pages = "104--108",
month = aug,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "Program summary and registration details for the
annual conference.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Winograd:1999:DIC,
author = "Terry Winograd",
title = "Documentation, Interaction, and Conversation",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "3--7",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "From the perspective of an artificial intelligence
researcher now acquainted with digital libraries,
Winograd argues that documentation, however well
executed, is never an end in itself but always just a
means to user performance, ``a part of getting
something done that they care about.'' He compares
documentation use with other user ``conversations''
(with software and other people) to contend that
``there is no boundary at which the interface stops and
the documentation begins'' (5). Hence an awareness of
``how people actually work in living situations'' (7)
is crucial for good documentation design. Two open
commentaries immediately follow Winograd's paper. In
the first, Whitney Quesenbery (8-11) elaborates on the
holistic, integrative role of documentation (which
Winograd admits near the end of his paper). Writers are
often the only staff members who see a whole product
from the user's perspective, and their insight into
user mental models should have influence earlier in the
design process. In the second commentary, Dennis Wixon
(12-14) examines Winograd's examples again and finds
that in designing both documentation and product
interfaces the best goal is to match user needs in
diversity as well as in grain size.",
acknowledgement = ack-nhfb,
}
@Article{Quesenbery:1999:DHR,
author = "Whitney Quesenbery",
title = "Documentation's Holistic Role",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "8--11",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the first of two commentaries on Winograd, Whitney
Quesenbery elaborates on the holistic, integrative role
of documentation (which Winograd admits near the end of
his paper). Writers are often the only staff members
who see a whole product from the user's perspective,
and their insight into user mental models should have
influence earlier in the design process.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wixon:1999:RDI,
author = "Dennis Wixon",
title = "Rethinking Documentation and Interface: Reflections on
Categorical Approaches",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "12--14",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In the second of two commentaries on Winograd, Dennis
Wixon examines Winograd's examples again and finds that
in designing both documentation and product interfaces
the best goal is to match user needs in diversity as
well as in grain size.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Ober:1999:AVU,
author = "John Ober",
title = "Assisting the Virtual User",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "15--21",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "With examples drawn from the web interface to the
California Digital Library, Ober argues in this
awareness essay that a gentle return to some of the
goals of earlier artificial intelligence projects could
build flexible user assistance into otherwise confusing
software interfaces. ``Confusion recognizers'' that
deploy help ``just in time'' to overcome barriers, and
``pedagogically aware'' features that educate uses as
well as merely rescue them, are two promising (though
seldom seen) examples of such adaptive online
assistance.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Brady:1999:EES,
author = "M. Ann Brady",
title = "Expanding {English} Studies to Include Workplace
Writing",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "23--26",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this first of three related, extended book
commentaries on Garay and Berhnardt's {{\em Expanding
Literacies\/}}, Brady summarizes many of the essays in
this anthology on teaching technical writing in high
schools and community colleges. She then expresses her
concern that ``what the collection does not offer is
resistance to conventional notions of teachers serving
industry uncritically, reviewing and revising their
pedagogy without asking for what purpose...''",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Johnson:1999:EPL,
author = "Evelyn Johnson",
title = "(Ex)panding (Lit)eracies: Taking {English} out of
Bounds",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "27--29",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this second of three related, extended book
commentaries on Garay and Berhnardt's {{\em Expanding
Literacies\/}}, Johnson acknowledges that ``the authors
manage to make the case that English instruction must
include literacies that students will use in their work
lives.'' But she urges curricular reform that still
leaves students with a ``wide-angle lens on the world
and a critique in their hearts,'' and that leaves
teachers victorious in any corporate ``power plays
within the community of the school.''",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Sullivan:1999:WAN,
author = "Dale Sullivan",
title = "Worries About the New Literacies",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "30--34",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "In this third of three related, extended book
commentaries on Garay and Berhnardt's {{\em Expanding
Literacies\/}}, Sullivan as ``critic of technological
society'' debates with Sullivan as ``practical
rhetorician'' about whether this book's advice is
healthy or unhealthy for schools and their students.
Reluctant to give up the usual humanistic emphasis in
writing classes, he nevertheless recognizes that
``contextualized writing in real world situations'' is
just what he himself advocated during his days
directing a ``writing across the curriculum''
university program.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Perlman:1999:HBS,
author = "Gary Perlman",
title = "The {HCI} Bibliography and {SIGDOC}",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "36",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "The URL, description, and coverage policy of a web
site that unifies most of the HCI literature.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Jones:1999:ISC,
author = "Susan B. Jones",
title = "{IPCC\slash SIGDOC} 2000 Call for Papers",
journal = j-ASTERISK,
volume = "23",
number = "4",
pages = "37--38",
month = nov,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
abstract = "How to contribute to the joint IPCC/SIGDOC
international conference at Cambridge, MA, in
September, 2000.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Girill:2000:EPP,
author = "T. R. Girill",
title = "Editorial: a publishing plan fulfilled",
journal = j-JCD,
volume = "24",
number = "1",
pages = "1--2",
month = feb,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p1-girill/",
acknowledgement = ack-nhfb,
}
@Article{Martinez:2000:ILI,
author = "Margaret Martinez",
title = "Intentional Learning in an Intentional World",
journal = j-JCD,
volume = "24",
number = "1",
pages = "3--20",
month = feb,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p3-martinez/",
abstract = "Starting with the hypothesis that affective and
cognitive audience features are as important as the
traditional cognitive ones when making instruction
suitable for learners, Martinez uses multiple,
repeated-measures, univariate ANOVAs to experimentally
assess the interaction of affective ``learner
orientation'' with learner environment (in this case,
instructional software). Her results showed that
(adult) students were most satisfied when working ``in
the environment which closely suited their learning
orientation,'' although achievement effects were
ambiguous. Extensive background references are
included. Three open commentaries immediately follow
this paper.",
acknowledgement = ack-nhfb,
}
@Article{Kirkley:2000:EBC,
author = "Jamie Kirkley and Thomas Duffy",
title = "Expanding Beyond a Cognitivist Framework",
journal = j-JCD,
volume = "24",
number = "1",
pages = "21--24",
month = feb,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p21-kirkley/",
abstract = "In this first of three commentaries on Martinez,
Kirkley and Duffy argue that while the goal of
tailoring learning environments to each learner's needs
is desirable, it is also much more intricate than
Martinez's approach allows. Because ``learner
differentiation is endlessly complex...it is important
to go beyond [her] four categories of learner
orientations'' when planning instruction, especially
computer-mediated instruction.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Mehlenbacher:2000:ION,
author = "Brad Mehlenbacher",
title = "Intentionality and Other ``Nonsignificant'' Issues in
Learning: Commentary on {Margaret Martinez}'s {{\em
Intentional Learning in an Intentional World}}",
journal = j-JCD,
volume = "24",
number = "1",
pages = "25--30",
month = feb,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p25-mehlenbacher/",
abstract = "In this second of three commentaries on Martinez,
Mehlenbacher praises her ``useful framework for
evaluating the success or failure of particular
learning environments.'' But he notes that
intentionality is really just one among five dimensions
of instructional situations (learner background,
learner tasks, social dynamics, instructional methods,
and learning tools) that all interact to influence
educational outcomes.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Russell:2000:CIL,
author = "Thomas L. Russell",
title = "Commentary on {{\em Intentional Learning in an
Intentional World}}",
journal = j-JCD,
volume = "24",
number = "1",
pages = "31--32",
month = feb,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p31-russell/",
abstract = "ACM journal of computer documentation 24, no. 1:31-32.
In this third of three commentaries on Martinez,
Russell warns not to take Martinez's results (which
involved an online course) as somehow endorsing
computerized adaptive-learning techniques to the
exclusion of other delivery technologies, because
``research has proven that it is impossible to show
learning advantages of one technology over another.''",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Sutliff:2000:IAI,
author = "Kristene Sutliff",
title = "Integrating Academics and Industry: {A} Challenge for
Both Sides",
journal = j-JCD,
volume = "24",
number = "1",
pages = "33--38",
month = feb,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p33-sutliff/",
abstract = "ACM journal of computer documentation 24, no. 1:33-38.
The need to produce technical communication graduates
comfortable with current tools, trends, and publishing
techniques often competes for scarce resources with the
need to share and promote basic, enduring principles of
usable information. Sutliff urges university faculty
and industry practitioners alike to overcome this
problem through more collaborative projects, such as
mentoring, shadowing, fellowships, advisory boards,
guest lectures, and equipment sharing.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Halpern:2000:CCR,
author = "Joseph Y. Halpern",
title = "{CoRR}: {A} Computing Research Repository",
journal = j-JCD,
volume = "24",
number = "2",
pages = "41--48",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p41-halpern/",
abstract = "Halpern describes the decisions by which the
Association for Computing Machinery integrated good
features from the Los Alamos e-print (physics) archive
and from Cornell University's Networked Computer
Science Technical Reference Library to form their own
open, permanent, online ``computing research
repository'' (CoRR). Submitted papers are not refereed
and anyone can browse and extract CoRR material for
free, so CoRR's eventual success could revolutionize
computer science publishing. But Halpern, a CoRR
co-founder, acknowledges that several serious
challenges remain: some journals forbid online
preprints, the CoRR user interface is cumbersome,
submissions are only self-indexed (no professional
library staff manages the archive), and long-term
funding is uncertain. In a separate piece in the same
issue (72-77), Halpern replies to four commentaries on
this proposal.",
acknowledgement = ack-nhfb,
keywords = "archiving; collaboration; copyright; journal policies;
preprints",
subject = "Information Systems --- Information Storage and
Retrieval --- Digital Libraries (H.3.7)",
}
@Article{Armbruster:2000:IOR,
author = "David L. Armbruster",
title = "Issues of Online Research Repositories from the
Perspective of the Biomedical Sciences",
journal = j-JCD,
volume = "24",
number = "2",
pages = "49--53",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p49-armbruster/",
abstract = "In this first of four commentaries on Halpern's
repository plan, David Armbruster explains how even
though most biomedical publishers explicitly forbid
online prepublication of articles in web sites or
online repositories, electronic information-sharing
projects are still spreading rapidly among biomed
workers because of the scientific benefits and the
reduced publication costs. As with computer science
repositories, however, access and archiving issues
remain important and troublesome.",
acknowledgement = ack-nhfb,
annote = "commentary",
subject = "Information Systems --- Information Storage and
Retrieval --- Digital Libraries (H.3.7)",
}
@Article{Carr:2000:UBA,
author = "Les Carr and Steve Hitchcock and Wendy Hall and Stevan
Harnad",
title = "A Usage Based Analysis of {CoRR}",
journal = j-JCD,
volume = "24",
number = "2",
pages = "54--59",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p54-carr/",
abstract = "In this second of four commentaries on Halpern's
repository plan, four members of the Open Citation
Project, Univ. of Southampton, UK (Les Carr, Steve
Hitchcock, Wendy Hall, and Stevan Harnad) assess CoRR's
past and likely future roles by analyzing actual usage
statistics (such as submissions/month) for it and
related online archives. They praise CoRR's ``policy
and design decisions'' but argue for ``more effective
promotion, stronger support,...and a clearer
relationship with refereed journals.''",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "computing research repository; CoRR; eprint archives;
open archives",
subject = "Information Systems --- Information Systems
Applications --- Communications Applications (H.4.3)",
}
@Article{Prekeges:2000:DCV,
author = "James Prekeges",
title = "The Dilemma of Credibility vs. Speed",
journal = j-JCD,
volume = "24",
number = "2",
pages = "60--63",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p60-prekeges/",
abstract = "In this third of four commentaries on Halpern's
repository plan, James Prekeges points out how CoRR's
implicitly constrained but officially open acceptance
policy for submitted papers raises concerns about both
censorship and credibility at once. To avoid refereeing
the incoming papers yet still help readers assess their
relative merits, Prekeges suggests using coordinated
public comments and ratings in the manner of some
online auctions and booksellers.",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "censorship; credibility; research evaluation",
subject = "Information Systems --- Information Storage and
Retrieval --- Digital Libraries (H.3.7)",
}
@Article{vanLoon:2000:CRR,
author = "A. J. van Loon",
title = "A Computing Research Repository: Why Not Solve the
Problems First?",
journal = j-JCD,
volume = "24",
number = "2",
pages = "64--71",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p64-van_loon/",
abstract = "In this fourth of four commentaries on Halpern's
repository plan, A. J. van Loon notes that CoRR's lack
of refereeing threatens the quality of reports
deposited, that the database is far from comprehensive
in scope, that no sound, permanent financial basis has
been provided to continue long-term CoRR service, and
that lack of version control could easily confuse
prospective users of deposited material. He urges
prompt repair of all four problems, before they cause
CoRR's ``premature death.''",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "publishing costs; refereeing; superdatabase;
versioning",
subject = "Information Systems --- Information Storage and
Retrieval --- Digital Libraries (H.3.7)",
}
@Article{Halpern:2000:RCC,
author = "Joseph Y. Halpern",
title = "A response to the commentaries on {CoRR}",
journal = j-JCD,
volume = "24",
number = "2",
pages = "72--77",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p72-halpern/",
acknowledgement = ack-nhfb,
keywords = "archiving; collaboration; copyright; journal policies;
preprints",
subject = "Information Systems --- Information Storage and
Retrieval --- Digital Libraries (H.3.7)",
}
@Article{Johnson:2000:NOI,
author = "Robert R. Johnson",
title = "{Nardi} and {O'Day}'s information ecologies: using
technology with heart",
journal = j-JCD,
volume = "24",
number = "2",
pages = "78--78",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p78-johnson/",
acknowledgement = ack-nhfb,
}
@Article{Hart-Davidson:2000:CGR,
author = "William Hart-Davidson",
title = "Confessions of a Gardener: {A} Review of Information
Ecologies",
journal = j-JCD,
volume = "24",
number = "2",
pages = "79--84",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p79-hart-davidson/",
abstract = "In this first of three commentaries on Nardi and
O'Day's Information Ecologies, Hart-Davidson places the
text and its prime metaphors (ecology, keystone
species, environmental ``gardening'') in the mediating
tradition that seeks a middle ground between rigid
technological determinism and indifferent value
neutrality. This biological approach to situated
computer use makes interesting reading, but the stories
may not be compelling evidence that users really can
shape technological change from the local level.",
acknowledgement = ack-nhfb,
annote = "book commentary",
keywords = "information ecology; participation; technical
communication; technology theory; user-centered
design",
subject = "Information Systems --- Information Interfaces and
Presentation --- User Interfaces (H.5.2)",
}
@Article{Ranney:2000:HIE,
author = "Frances J. Ranney",
title = "At the Heart of Information Ecologies: Invisibility
and Technical Communication",
journal = j-JCD,
volume = "24",
number = "2",
pages = "85--90",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p85-ranney/",
abstract = "In this second of three commentaries on Nardi and
O'Day's Information Ecologies, Ranney notes how the
authors' ecology metaphor provides a useful supplement
to other ways of describing the interaction of people
with technology. However, it fails to recognize the key
role of professional technical communicators (in
surprising contrast with librarians) in such
human-computer interactions.",
acknowledgement = ack-nhfb,
annote = "book commentary",
keywords = "technical communication; technological determinism;
user-centered design",
subject = "Computing Milieux --- Computers and Society ---
Miscellaneous (K.4.m)",
}
@Article{Selfe:2000:RAI,
author = "Dickie Selfe and Dawn Hayden",
title = "A Review and Applications of Information Ecologies",
journal = j-JCD,
volume = "24",
number = "2",
pages = "91--102",
month = may,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p91-selfe/",
abstract = "In this third of three commentaries on Nardi and
O'Day's Information Ecologies, Hayden notes how well
their biological approach also fits with articulation
theory (in rhetoric), since both encourage spelling out
alternatives and consequences so as to avoid
oversimplified choices about the technology we use.
Selfe reviews the relevance of their case studies to
promoting suitable technological improvements in K-12
education and finds concerns (about adequate social
rewards and sustainability) along with promising
parallels.",
acknowledgement = ack-nhfb,
annote = "book commentary",
keywords = "articulation theory; education; participatory design;
technical communication; user-centered design",
subject = "Computing Milieux --- Computers and Society ---
Miscellaneous (K.4.m)",
}
@Article{Waite:2000:ICR,
author = "Bob Waite",
title = "Introduction to this classic reprint and
commentaries",
journal = j-JCD,
volume = "24",
number = "3",
pages = "105--106",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p105-waite/",
acknowledgement = ack-nhfb,
}
@Article{Klare:2000:MRU,
author = "George R. Klare",
title = "The Measurement of Readability: Useful Information for
Communicators",
journal = j-JCD,
volume = "24",
number = "3",
pages = "107--121",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p107-klare/",
abstract = "This classic reprint (with permission) reproduces
chapter 1 of George R. Klare's influential overview of
readability studies and formulas. This chapter
summarizes the strategic lessons from the larger book
for both writing readable prose and assessing it
afterward. Four open commentaries immediately follow
this reprint.",
acknowledgement = ack-nhfb,
}
@Article{Hargis:2000:RCD,
author = "Gretchen Hargis",
title = "Readability and Computer Documentation",
journal = j-JCD,
volume = "24",
number = "3",
pages = "122--131",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p122-hargis/",
abstract = "In this first of four commentaries on Klare's reprint,
Gretchen Hargis argues that traditional readability
concerns are alive and well, but subsumed within
several more recent documentation ``quality'' efforts.
For example, concerns with interestingness and
translatability for global markets, with audience
analysis and task sufficiency, and with other broad
improvements in reader appropriateness of technical
text all incorporate readability features, but often in
ways not easily measured by any formula.",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "minimalism; quality measurements; task sufficiency",
}
@Article{Redish:2000:RFE,
author = "Janice Redish",
title = "Readability formulas have even more limitations than
{Klare} discusses",
journal = j-JCD,
volume = "24",
number = "3",
pages = "132--137",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p132-redish/",
abstract = "In this second of four commentaries on Klare's
reprint, Janice (Ginny) Redish offers a literature
review that reveals many technical weaknesses of
readability formulas (when compared to direct usability
testing with typical readers): they were developed for
children's school books, not adult technical
documentation; they ignore between-reader differences
and the effects of content, layout, and retrieval aids
on text usefulness; they emphasize countable features
at the expense of more subtle contributors to text
comprehension.",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "reliability; text comprehension; usability testing",
}
@Article{Schriver:2000:RFN,
author = "Karen A. Schriver",
title = "Readability Formulas in the New Millennium: What's the
Use?",
journal = j-JCD,
volume = "24",
number = "3",
pages = "138--140",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p138-schriver/",
abstract = "In this third of four commentaries on Klare's reprint,
Karen Schriver contents that while readability formulas
were intended as a quick benchmark for indexing
readability, they are inherently unreliable: they
depend on criterion (calibration) passages too short to
reflect cohesiveness, too varied to support
between-formula comparisons, and too text-oriented to
account for the effects of lists, enumerated sequences,
and tables on text comprehension. But readability
formulas did spark decades of research on what
comprehension really involves.",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "criterion passages; reliability; validity",
}
@Article{Zibell:2000:KUI,
author = "Kristin Zibell",
title = "{Klare}'s ``useful information'' is useful for {Web}
designers",
journal = j-JCD,
volume = "24",
number = "3",
pages = "141--147",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p141-zibell/",
abstract = "In this fourth of four commentaries on Klare's
reprint, Kristin Zibell shows the many ways in which
the writing principles that Klare recommended 37 years
ago to promote high readability scores still apply to
web-site design. Behind the pursuit of readability lies
audience analysis, a concern with the intellectual
level, previous experience, motivation, and reading
goals of one's intended audience. Suitably adjusted to
take account of online interactivity, those same
concerns should guide design work on web structure and
interfaces today.",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "audience analysis; user goals; web architecture",
}
@Article{Klare:2000:RCD,
author = "George R. Klare",
title = "Readable Computer Documentation",
journal = j-JCD,
volume = "24",
number = "3",
pages = "148--168",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p148-klare/",
abstract = "Klare's retrospective look at his book and the
commentary on it shows earlier advice still relevant to
both predicting and producing readable writing. For
prediction, refined readability formulas with stronger
criterion passages and updated familiar-word lists have
appeared, although the computerization of readability
tests sometimes encourages misapplying or
misinterpreting them when screening text. For
production, attention to sentence construction, word
characteristics, and information density remains
relevant to both drafting and revising computer
documentation for readability, especially since reading
speed and reader preference often interact with
comprehension in practical settings.",
acknowledgement = ack-nhfb,
annote = "commentary response",
keywords = "comprehension; document drafting; readability
formulas",
}
@Article{Spinuzzi:2000:GEO,
author = "Clay Spinuzzi and Mark Zachry",
title = "Genre Ecologies: An Open-System Approach to
Understanding and Constructing Documentation",
journal = j-JCD,
volume = "24",
number = "3",
pages = "169--181",
month = aug,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:40 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p169-spinuzzi/",
abstract = "Arguing that the current approaches to understanding
and constructing computer documentation are based on
flawed assumptions, Clay Spinuzzi and Mark Zachry
unfold an alternative approach. Using two historical
case studies, they describe how viewing texts and their
contexts as ``genre ecologies'' provides needed new
insights into the complex ways that people use texts
related to computers. This framework helps both users
and writers take account of contingency,
decentralization, and stability in the use of computer
documentation. Three helpful heuristic tools arise from
this genre-ecologies perspective: exploratory
questions, genre-ecology diagrams, and organic
engineering.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Mirel:2000:PPP,
author = "Barbara Mirel",
title = "Product, Process, and Profit: The Politics of
Usability in a Software Venture",
journal = j-JCD,
volume = "24",
number = "4",
pages = "185--203",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p185-mirel/",
abstract = "By recounting her often dramatic personal adventures
for two years as usability manager at a small start-up
software firm, Mirel shows how social and political
forces (``leadership conflicts, factional disputes,
renegade efforts, alliances and betrayals'') can
overwhelm intellectual forces in influencing the
adoption of usability improvements. Three open
commentaries immediately follow Mirel's paper. In the
first, Patricia Carlson (204-212) places the problem of
usability adoption into the larger context of current
work-place trends. In the second, Clay Spinuzzi
(213-219) argues that the inadequacy of the traditional
threefold rhetorical framework (of audience, purpose,
and context) lies behind the usability failures that
Mirel recounts. In the third, Eric Wiebe (220-226)
looks at broader issues of group dynamics, leadership,
values, and what he calls ``deep reality.''",
acknowledgement = ack-nhfb,
keywords = "goal conflict; political support; sociology;
usability",
subject = "Computing Milieux --- Computers and Society ---
Organizational Impacts (K.4.3)",
}
@Article{Carlson:2000:ITE,
author = "Patricia A. Carlson",
title = "Information Technology and the Emergence of a
Worker-Centered Organization",
journal = j-JCD,
volume = "24",
number = "4",
pages = "204--212",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p204-carlson/",
abstract = "In the first of three commentaries on Mirel, Carlson
places the problem of usability adoption into the
larger context of current work-place trends. She sees a
shift from technology-centered to user- and
consumer-centered products (such as groupware and
networked information) that indirectly promotes
``cognitive facilitation'' and hence usability in the
long term.",
acknowledgement = ack-nhfb,
annote = "commentary",
subject = "Computing Milieux --- Management of Computing and
Information Systems --- Project and People Management
(K.6.1); Computing Milieux --- Computers and Society
--- Organizational Impacts (K.4.3)",
}
@Article{Spinuzzi:2000:EBS,
author = "Clay Spinuzzi",
title = "Exploring the Blind Spot: Audience, Purpose, and
Context in ``Products, Process, and Profit''",
journal = j-JCD,
volume = "24",
number = "4",
pages = "213--219",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p213-spinuzzi/",
abstract = "In the second of three commentaries on Mirel, Spinuzzi
argues that the inadequacy of the traditional threefold
rhetorical framework (of audience, purpose, and
context) lies behind the usability failures that Mirel
recounts. He suggests sociologically broader approaches
(activity theory, distributed cognition, actor-network
theory) as better alternatives.",
acknowledgement = ack-nhfb,
annote = "commentary",
generalterms = "Documentation; Human Factors",
keywords = "politics of usability; sociocultural theory; systems
theory",
subject = "Information Systems --- Information Interfaces and
Presentation --- User Interfaces (H.5.2)",
}
@Article{Wiebe:2000:DRF,
author = "Eric N. Wiebe",
title = "Deep Realities: The Fit of Usability in Business",
journal = j-JCD,
volume = "24",
number = "4",
pages = "220--226",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p220-wiebe/",
abstract = "In the third of three commentaries on Mirel, Wiebe
revisits the way individuals interact with their
(work-place) organization, and he uses parts from
Mirel's story to illustrate the effect of group
dynamics, leadership, values, and what he calls ``deep
reality.''",
acknowledgement = ack-nhfb,
annote = "commentary",
keywords = "social information processing; social psychology;
usability",
subject = "Computing Milieux --- Computers and Society ---
Organizational Impacts (K.4.3)",
}
@Article{Harris:2000:PSO,
author = "Judith B. Harris and Candace Figg",
title = "Participating from the Sidelines, Online: Facilitating
Telementoring Projects",
journal = j-JCD,
volume = "24",
number = "4",
pages = "227--236",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p227-harris/",
abstract = "Drawing on cases from their long-running Electronic
Emissary project in Texas, the authors explain how
facilitated, e-mail, remote (and hence asynchronous)
mentoring of classroom teachers and students by
professional ``subject matter experts'' can yield
benefits for all involved. The roles and duties of the
online facilitators in enabling successful e-mail
mentoring exchanges get detailed and thoughtful
analysis.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
keywords = "e-mail; facilitated communications; online
instruction",
subject = "Computing Milieux --- Computers and Education ---
Computer Uses in Education (K.3.1)",
}
@Article{Hamilton:2000:MTP,
author = "Anne Hamilton",
title = "Metaphor in Theory and Practice: The Influence of
Metaphors on Expectations",
journal = j-JCD,
volume = "24",
number = "4",
pages = "237--253",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p237-hamilton/",
abstract = "Hamilton surveys the pervasiveness of metaphor and the
sweep of current metaphor theory in this helpful
literature review. She then focuses on recent work in
human-computer interface metaphors and discusses an
exploratory study of the impact of metaphor on
attitudes toward online commerce.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
keywords = "communication; human factors; human information
processing; metaphor; organizational language",
subject = "Information Systems --- Information Interfaces and
Presentation (H.5); Information Systems --- Information
Interfaces and Presentation --- User Interfaces
(H.5.2)",
}
@Article{Jobst:2000:CCM,
author = "Jack Jobst and Robert R. Johnson",
title = "A conversation and commentary on {{\em From
Millwrights to Shipwrights}}",
journal = j-JCD,
volume = "24",
number = "4",
pages = "254--259",
month = nov,
year = "2000",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html;
http://www.acm.org/pubs/toc/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p254-jobst/",
abstract = "In this extended book commentary on Brockmann's {{\em
From Millwrights to Shipwrights\/}}, the authors offer
in dialog form a series of seven questions and answers
about the audience, goals, assumptions, impact, and
educational value of R. John Brockmann's 1998 history
of technical communication in the United States.",
acknowledgement = ack-nhfb,
annote = "book commentary",
subject = "Computing Milieux --- History of Computing (K.2)",
}
@Article{Dicks:2001:Ea,
author = "Stan Dicks",
title = "Editorial",
journal = j-JCD,
volume = "25",
number = "1",
pages = "1--2",
month = feb,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Gee:2001:EHN,
author = "Kim Gee",
title = "The ergonomics of hypertext narrative: usability
testing as a tool for evaluation and redesign",
journal = j-JCD,
volume = "25",
number = "1",
pages = "3--16",
month = feb,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Chandler:2001:COG,
author = "Hope E. Chandler",
title = "The complexity of online groups: a case study of
asynchronous collaboration",
journal = j-JCD,
volume = "25",
number = "1",
pages = "17--24",
month = feb,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Thu Feb 21 12:04:41 MST 2002",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Dicks:2001:Eb,
author = "Stan Dicks",
title = "Editorial",
journal = j-JCD,
volume = "25",
number = "2",
pages = "29--29",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Rigo:2001:SR,
author = "Joe Rigo",
title = "{SIGDOC} reminiscences",
journal = j-JCD,
volume = "25",
number = "2",
pages = "31--33",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Patterson:2001:SR,
author = "Diana Patterson",
title = "{SIGDOC} reminiscences 1981--88",
journal = j-JCD,
volume = "25",
number = "2",
pages = "34--39",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Brockman:2001:SR,
author = "John Brockman",
title = "{SIGDOC} reminiscences",
journal = j-JCD,
volume = "25",
number = "2",
pages = "40--41",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Haramundanis:2001:SR,
author = "Kathy Haramundanis",
title = "{SIGDOC} reminiscences",
journal = j-JCD,
volume = "25",
number = "2",
pages = "42--46",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Johnson:2001:ICS,
author = "Bob Johnson",
title = "Introduction to commentaries on {``Spurious Coin: A
History of Science, Management, and Technical
Writing''} by {Bernadette Longo}",
journal = j-JCD,
volume = "25",
number = "2",
pages = "47--47",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Gaskill:2001:VCB,
author = "David Gaskill and Mary Been and Margaret Hundleby and
Pete Praetorius",
title = "A virtual conversation on {Bernadette Longo}'s
{Spurious Coin: A History of Science, Management, and
Technical Writing}",
journal = j-JCD,
volume = "25",
number = "2",
pages = "48--62",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Trim:2001:CCS,
author = "Michelle Trim",
title = "Counterfeit capital: searching for a silver lining in
{Bernadette Longo}'s {{\em Spurious Coin}}",
journal = j-JCD,
volume = "25",
number = "2",
pages = "63--65",
month = may,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Waite:2001:HSNa,
author = "Bob Waite",
title = "Hypermedia systems in the new millennium",
journal = j-JCD,
volume = "25",
number = "3",
pages = "69--70",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Halasz:2001:RNS,
author = "Frank G. Halasz",
title = "Reflections on {NoteCards}: seven issues for the next
generation of hypermedia systems",
journal = j-JCD,
volume = "25",
number = "3",
pages = "71--87",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See comments
\cite{Dobroth:2001:NWR,Furuta:2001:HSI,Marshall:2001:NAW,Mylonas:2001:CFH,Halasz:2001:RSI}.",
acknowledgement = ack-nhfb,
}
@Article{Dobroth:2001:NWR,
author = "Kate Dobroth",
title = "From {NoteCards} to the {Web}: the role of {Halasz}'s
seven issues",
journal = j-JCD,
volume = "25",
number = "3",
pages = "88--91",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Halasz:2001:RNS}.",
acknowledgement = ack-nhfb,
}
@Article{Furuta:2001:HSI,
author = "Richard Furuta",
title = "{Halasz}'s {``seven issues''} in context",
journal = j-JCD,
volume = "25",
number = "3",
pages = "92--95",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Halasz:2001:RNS}.",
acknowledgement = ack-nhfb,
}
@Article{Marshall:2001:NAW,
author = "Catherine C. Marshall",
title = "{NoteCards} in the age of the {Web}: practice meets
perfect",
journal = j-JCD,
volume = "25",
number = "3",
pages = "96--103",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Halasz:2001:RNS}.",
acknowledgement = ack-nhfb,
}
@Article{Mylonas:2001:CFH,
author = "Elli Mylonas",
title = "A commentary on {Frank Halasz}'s {``Reflections on
NoteCards: Seven Issues for the Next Generation of
Hypertext Systems''}",
journal = j-JCD,
volume = "25",
number = "3",
pages = "104--108",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Halasz:2001:RNS}.",
acknowledgement = ack-nhfb,
}
@Article{Halasz:2001:RSI,
author = "Frank G. Halasz",
title = "Reflections on {``Seven Issues''}: hypertext in the
era of the {Web}",
journal = j-JCD,
volume = "25",
number = "3",
pages = "109--114",
month = aug,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:53 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Halasz:2001:RNS}.",
acknowledgement = ack-nhfb,
}
@Article{Johnson-Eilola:2001:LMU,
author = "Johndan Johnson-Eilola",
title = "Little machines: understanding users understanding
interfaces",
journal = j-JCD,
volume = "25",
number = "4",
pages = "119--127",
month = nov,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:54 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See commentary \cite{Haramundanis:2001:CSM}.",
acknowledgement = ack-nhfb,
}
@Article{Haramundanis:2001:CSM,
author = "Kathy Haramundanis",
title = "Commentary on: {``Little Machines: Understanding Users
Understanding Interfaces''}",
journal = j-JCD,
volume = "25",
number = "4",
pages = "128--131",
month = nov,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:54 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Johnson-Eilola:2001:LMU}.",
acknowledgement = ack-nhfb,
}
@Article{Selber:2001:NTS,
author = "Stuart A. Selber",
title = "Notes toward a socially informed pedagogy for computer
documentation",
journal = j-JCD,
volume = "25",
number = "4",
pages = "132--140",
month = nov,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:54 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Farkas:2001:OLH,
author = "David K. Farkas",
title = "Our little help machines and their invisibilities",
journal = j-JCD,
volume = "25",
number = "4",
pages = "141--144",
month = nov,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:54 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Johnson-Eilola:2001:CCS,
author = "Johndan Johnson-Eilola",
title = "Conversations on context: some incomplete thoughts",
journal = j-JCD,
volume = "25",
number = "4",
pages = "145--147",
month = nov,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:54 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Waite:2001:HSNb,
author = "Bob Waite",
title = "Hypermedia systems in the new millennium: introduction
to this classic reprint and commentaries",
journal = j-JCD,
volume = "25",
number = "4",
pages = "148--152",
month = nov,
year = "2001",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:54 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Weiss:2002:EWI,
author = "Edmond H. Weiss",
title = "Egoless writing: improving quality by replacing
artistic impulse with engineering discipline",
journal = j-JCD,
volume = "26",
number = "1",
pages = "3--10",
month = feb,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See commentary
\cite{Haramundanis:2002:CSW,Sauer:2002:WNA,Weiss:2002:RCS}.",
acknowledgement = ack-nhfb,
}
@Article{Haramundanis:2002:CSW,
author = "Kathy Haramundanis",
title = "Commentary on: {``Egoless Writing: Improving Quality
by Replacing Artistic Impulse with Engineering
Discipline''}",
journal = j-JCD,
volume = "26",
number = "1",
pages = "11--16",
month = feb,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Weiss:2002:EWI}.",
acknowledgement = ack-nhfb,
}
@Article{Sauer:2002:WNA,
author = "Geoffrey Sauer",
title = "We neurotic amateurs: a commentary on {Edmond H.
Weiss}'s {``Egoless Writing: Improving Quality by
Replacing Artistic Impulse with Engineering
Discipline''}",
journal = j-JCD,
volume = "26",
number = "1",
pages = "17--21",
month = feb,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Weiss:2002:EWI}.",
acknowledgement = ack-nhfb,
}
@Article{Waite:2002:CEA,
author = "Bob Waite",
title = "Consequences of the engineering approach to technical
writing",
journal = j-JCD,
volume = "26",
number = "1",
pages = "22--26",
month = feb,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Weiss:2002:RCS,
author = "Edmond H. Weiss",
title = "Reply to commentaries on: {``Egoless Writing:
Improving Quality by Replacing Artistic Impulse with
Engineering Discipline''}",
journal = j-JCD,
volume = "26",
number = "1",
pages = "27--28",
month = feb,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Weiss:2002:EWI}.",
acknowledgement = ack-nhfb,
}
@Article{Dicks:2002:E,
author = "Stan Dicks",
title = "Editorial",
journal = j-JCD,
volume = "26",
number = "2",
pages = "31--32",
month = may,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Wilkes:2002:XND,
author = "Gilbert Vanburen {Wilkes IV}",
title = "{XML} and the new design regime: disputes between
designers, application developers, authors, and readers
in changing technological conditions and perceptions of
social and professional need",
journal = j-JCD,
volume = "26",
number = "2",
pages = "33--42",
month = may,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See commentary
\cite{Burch:2002:FCS,Haynes:2002:SCS,Payne:2002:TCS,Wilkes:2002:RCS}.",
acknowledgement = ack-nhfb,
}
@Article{Burch:2002:FCS,
author = "Glenda Burch",
title = "First commentary on {``XML and the new design
regime''}",
journal = j-JCD,
volume = "26",
number = "2",
pages = "43--44",
month = may,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Haynes:2002:SCS,
author = "Mir Haynes",
title = "Second commentary on {``XML and the new design
regime''}",
journal = j-JCD,
volume = "26",
number = "2",
pages = "45--47",
month = may,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Wilkes:2002:XND}.",
acknowledgement = ack-nhfb,
}
@Article{Payne:2002:TCS,
author = "John Payne",
title = "Third commentary on {``XML and the new design
regime''}",
journal = j-JCD,
volume = "26",
number = "2",
pages = "48--49",
month = may,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Wilkes:2002:XND}.",
acknowledgement = ack-nhfb,
}
@Article{Wilkes:2002:RCS,
author = "Gilbert Vanburen {Wilkes IV}",
title = "Reply to commentaries on {``XML and the new design
regime''}",
journal = j-JCD,
volume = "26",
number = "2",
pages = "50--53",
month = may,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:55 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Waite:2002:I,
author = "Bob Waite",
title = "Introduction",
journal = j-JCD,
volume = "26",
number = "3",
pages = "64--65",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Dean:2002:PQT,
author = "Morris Dean",
title = "Producing quality technical information",
journal = j-JCD,
volume = "26",
number = "3",
pages = "66--117",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See commentary
\cite{Mandel:2002:QTI,Weiss:2002:MIQ,Dean:2002:RCP}.",
acknowledgement = ack-nhfb,
}
@Article{Mandel:2002:QTI,
author = "Theo Mandel",
title = "Quality technical information: paving the way for
usable print and {Web} interface design",
journal = j-JCD,
volume = "26",
number = "3",
pages = "118--125",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Dean:2002:PQT}.",
acknowledgement = ack-nhfb,
}
@Article{Grice:2002:SRE,
author = "Roger A. Grice",
title = "Some reflections on the emergence of a profession",
journal = j-JCD,
volume = "26",
number = "3",
pages = "126--129",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Smart:2002:AQD,
author = "Karl L. Smart",
title = "Assessing quality documents",
journal = j-JCD,
volume = "26",
number = "3",
pages = "130--140",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Weiss:2002:MIQ,
author = "Edmond H. Weiss",
title = "The metaphysics of information quality: comments on
producing quality technical information",
journal = j-JCD,
volume = "26",
number = "3",
pages = "141--147",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Dean:2002:PQT}.",
acknowledgement = ack-nhfb,
}
@Article{Dean:2002:RCP,
author = "Morris Dean",
title = "Response to the commentaries on {{\em Producing
Quality Technical Information\/}}: the common sense of
producing quality technical information",
journal = j-JCD,
volume = "26",
number = "3",
pages = "148--154",
month = aug,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Grice:2002:MEL,
author = "Roger Grice and Bill Hart-Davidson",
title = "Mapping the expanding landscape of usability: the case
of distributed education",
journal = j-JCD,
volume = "26",
number = "4",
pages = "159--167",
month = nov,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Gattis:2002:PIF,
author = "Lyn Gattis",
title = "Planning and information foraging theories and their
value to the novice technical communicator",
journal = j-JCD,
volume = "26",
number = "4",
pages = "168--175",
month = nov,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See commentary \cite{Eaton:2002:CSI}.",
acknowledgement = ack-nhfb,
}
@Article{Jack:2002:PIF,
author = "Jordynn Jack",
title = "Planning and information foraging theories: social
implications and extensions",
journal = j-JCD,
volume = "26",
number = "4",
pages = "176--180",
month = nov,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
@Article{Eaton:2002:CSI,
author = "Angela Eaton",
title = "Commentary on {``Planning and information foraging
theories and their value to the novice technical
communicator''}",
journal = j-JCD,
volume = "26",
number = "4",
pages = "181--183",
month = nov,
year = "2002",
CODEN = "AJCDBH",
ISSN = "1527-6805 (print), 1557-9441 (electronic)",
ISSN-L = "1527-6805",
bibdate = "Tue Dec 16 11:03:56 MST 2003",
bibsource = "http://portal.acm.org/;
http://www.math.utah.edu/pub/tex/bib/jcd.bib",
note = "See \cite{Gattis:2002:PIF}.",
acknowledgement = ack-nhfb,
}
@Book{Brockmann:1998:MST,
author = "R. John Brockmann",
title = "From millwrights to shipwrights to the twenty-first
century: explorations in a history of technical
communication in the {United States}",
publisher = "Hampton Press",
address = "Cresskill, NJ, USA",
pages = "xxii + 464",
year = "1998",
ISBN = "1-57273-076-5; 1-57273-077-3",
ISBN-13 = "978-1-57273-076-2; 978-1-57273-077-9",
LCCN = "T10.5.B75 1998",
bibdate = "Wed Dec 06 09:55:55 2000",
bibsource = "http://www.math.utah.edu/pub/tex/bib/jcd.bib",
acknowledgement = ack-nhfb,
}
