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%%% -*-BibTeX-*-
%%% ====================================================================
%%%  BibTeX-file{
%%%     author          = "Nelson H. F. Beebe",
%%%     version         = "1.07",
%%%     date            = "20 August 2024",
%%%     time            = "08:16:08 MDT",
%%%     filename        = "dgov.bib",
%%%     address         = "University of Utah
%%%                        Department of Mathematics, 110 LCB
%%%                        155 S 1400 E RM 233
%%%                        Salt Lake City, UT 84112-0090
%%%                        USA",
%%%     telephone       = "+1 801 581 5254",
%%%     FAX             = "+1 801 581 4148",
%%%     URL             = "http://www.math.utah.edu/~beebe",
%%%     checksum        = "20926 4340 19381 186063",
%%%     email           = "beebe at math.utah.edu, beebe at acm.org,
%%%                        beebe at computer.org (Internet)",
%%%     codetable       = "ISO/ASCII",
%%%     keywords        = "bibliography; BibTeX; Digital Government:
%%%                        Research and Practice",
%%%     license         = "public domain",
%%%     supported       = "no",
%%%     docstring       = "This is a COMPLETE BibTeX bibliography for
%%%                        the journal Digital Government: Research and
%%%                        Practice (CODEN none, ISSN 2691-199X (print),
%%%                        2639-0175 (electronic)), for 2020--date.
%%%
%%%                        Publication began with volume 1, number 1, in
%%%                        January 2020.  The journal appears quarterly,
%%%                        in January, April, July, and October.
%%%
%%%                        The journal has a World-Wide Web site at:
%%%
%%%                            https://dl.acm.org/journal/dgov
%%%
%%%                        Tables-of-contents of all issues are
%%%                        available at:
%%%
%%%                            https://dl.acm.org/loi/dgov
%%%
%%%                        Qualified subscribers can retrieve the full
%%%                        text of recent articles in PDF form.
%%%
%%%                        At version 1.07, the COMPLETE journal
%%%                        coverage looked like this:
%%%
%%%                             2020 (  32)    2022 (  31)    2024 (  16)
%%%                             2021 (  36)    2023 (  28)
%%%
%%%                             Article:        143
%%%
%%%                             Total entries:  143
%%%
%%%                        The initial draft of this bibliography was
%%%                        derived from data at the ACM Web site.
%%%
%%%                        ACM copyrights explicitly permit abstracting
%%%                        with credit, so article abstracts, keywords,
%%%                        and subject classifications have been
%%%                        included in this bibliography wherever
%%%                        available.
%%%
%%%                        The bibsource keys in the bibliography
%%%                        entries below indicate the data sources.
%%%
%%%                        URL keys in the bibliography point to
%%%                        World Wide Web locations of additional
%%%                        information about the entry.
%%%
%%%                        Spelling has been verified with the UNIX
%%%                        spell and GNU ispell programs using the
%%%                        exception dictionary stored in the
%%%                        companion file with extension .sok.
%%%
%%%                        BibTeX citation tags are uniformly chosen
%%%                        as name:year:abbrev, where name is the
%%%                        family name of the first author or editor,
%%%                        year is a 4-digit number, and abbrev is a
%%%                        3-letter condensation of important title
%%%                        words. Citation tags were automatically
%%%                        generated by software developed for the
%%%                        BibNet Project.
%%%
%%%                        In this bibliography, entries are sorted in
%%%                        publication order, using ``bibsort -byvolume.''
%%%
%%%                        The checksum field above contains a CRC-16
%%%                        checksum as the first value, followed by the
%%%                        equivalent of the standard UNIX wc (word
%%%                        count) utility output of lines, words, and
%%%                        characters.  This is produced by Robert
%%%                        Solovay's checksum utility.",
%%%  }
%%% ====================================================================
@Preamble{
    "\input bibnames.sty"
  # "\ifx \undefined \TM \def \TM {${}^{\sc TM}$} \fi"
}

%%% ====================================================================
%%% Acknowledgement abbreviations:
@String{ack-nhfb = "Nelson H. F. Beebe,
                    University of Utah,
                    Department of Mathematics, 110 LCB,
                    155 S 1400 E RM 233,
                    Salt Lake City, UT 84112-0090, USA,
                    Tel: +1 801 581 5254,
                    FAX: +1 801 581 4148,
                    e-mail: \path|beebe@math.utah.edu|,
                            \path|beebe@acm.org|,
                            \path|beebe@computer.org| (Internet),
                    URL: \path|http://www.math.utah.edu/~beebe/|"}

%%% ====================================================================
%%% Journal abbreviations:
@String{j-DGOV                  = "Digital Government: Research and
                                  Practice (DGOV)"}

%%% ====================================================================
%%% Publisher abbreviations:
@String{pub-ACM                 = "ACM Press"}
@String{pub-ACM:adr             = "New York, NY 10036, USA"}

%%% ====================================================================
%%% Bibliography entries:
@Article{Chun:2020:EDD,
  author =       "Soon Ae Chun and Beth Simone Noveck",
  title =        "Editorial: Digital Democracy: 25 Years Look Back, Look
                 Ahead",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "1:1--1:3",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3374904",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3374904",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "1",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Noveck:2020:DDP,
  author =       "Beth Simone Noveck and Vinton G. Cerf",
  title =        "Digital Democracy: Past, Present, Future An Interview
                 with {Vinton G. Cerf, Vice President and Chief Internet
                 Evangelist, Google}",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "2:1--2:10",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3382738",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3382738",
  abstract =     "In this 2019 interview, Vint Cerf, co-creator of the
                 Internet, reflects on the evolution of the Internet
                 from a computational to a social medium. He shares his
                 concerns about the spread of disinformation and the way
                 that the negative feedback loop \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "2",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Schuler:2020:CTS,
  author =       "Douglas Schuler",
  title =        "Can Technology Support Democracy?",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "3:1--3:14",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3352462",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3352462",
  abstract =     "The utopian optimism about democracy and the internet
                 has given way to disillusionment. At the same time,
                 given the complexity of today's wicked problems, the
                 need for democracy is critical. Unfortunately democracy
                 is under attack around the world, and \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "3",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Jarvis:2020:SRH,
  author =       "Jeff Jarvis",
  title =        "A Society Relearning How to Talk with Itself",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "4:1--4:10",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3352461",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3352461",
  abstract =     "In the hopes of technologists and optimists, the
                 internet promised to connect humankind, to bring
                 freedom of expression and creativity to all, to make
                 institutions more open, equitable, accountable, and
                 ultimately democratic. But malign actors exploited
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "4",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Sclove:2020:DTI,
  author =       "Richard Sclove",
  title =        "Democracy and Technology: an Interview with {Richard
                 Sclove} from {Beth Simone Noveck}",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "5:1--5:6",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3368273",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3368273",
  abstract =     "Twenty-five years ago, Richard Sclove penned Democracy
                 and Technology, his award-winning book, which long
                 before today's debate around AI ethics called for all
                 of us to pay greater attention to the development and
                 regulation of new technology. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "5",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gastil:2020:DDE,
  author =       "John Gastil and Todd Davies",
  title =        "Digital Democracy: Episode {IV} --- a New Hope: How a
                 {Corporation for Public Software} Could Transform
                 Digital Engagement for Government and Civil Society",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "6:1--6:15",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3342194",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3342194",
  abstract =     "Although successive generations of digital technology
                 have become increasingly powerful in the past 20 years,
                 digital democracy has yet to realize its potential for
                 deliberative transformation. The undemocratic
                 exploitation of massive social media \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "6",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Scholl:2020:DGL,
  author =       "Hans J. Scholl",
  title =        "Digital Government: Looking Back and Ahead on a
                 Fascinating Domain of Research and Practice",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "7:1--7:12",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3352682",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3352682",
  abstract =     "Digital Government refers to the use of information
                 technology to support government operations, engage
                 citizens, and provide government services, as the
                 Digital Government Society declares in its mission
                 statement. While modern information technologies
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "7",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Perez:2020:CRD,
  author =       "Oren Perez",
  title =        "Collaborative e-Rulemaking, Democratic Bots, and the
                 Future of Digital Democracy",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "8:1--8:13",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3352463",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3352463",
  abstract =     "This article focuses on ``deliberative e-rulemaking'':
                 digital consultation processes that seek to facilitate
                 public deliberation over policy or regulatory proposals
                 [1, 2]. The main challenge of e-rulemaking platforms is
                 to support an ``intelligent'' \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "8",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Andersen:2020:DSW,
  author =       "Kim Normann Andersen and Jungwoo Lee and Helle Zinner
                 Henriksen",
  title =        "Digital Sclerosis? {Wind} of Change for Government and
                 the Employees",
  journal =      j-DGOV,
  volume =       "1",
  number =       "1",
  pages =        "9:1--9:14",
  month =        feb,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3360000",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Fri Mar 6 14:43:35 MST 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3360000",
  abstract =     "Contrasting the political ambitions on the next
                 generation of government, the uptake of technology can
                 lead to digital sclerosis characterized by stiffening
                 of the governmental processes, failure to respond to
                 changes in demand, and lowering innovation \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "9",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Sandoval-Almazan:2020:ISI,
  author =       "Rodrigo Sandoval-Almazan and Jolien Ubacht and Andrea
                 Kavanaugh",
  title =        "Introduction to the Special Issue on Government and
                 Social Media",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "10:1--10:3",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3381940",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3381940",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "10",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Steinfeld:2020:MFD,
  author =       "Nili Steinfeld and Azi Lev-On",
  title =        "{MPs} on {Facebook}: Differences between Members of
                 Coalition and Opposition",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "11:1--11:14",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3363415",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3363415",
  abstract =     "Social media platforms are today the main spheres in
                 which politicians make political and personal
                 statements, confront other public figures, and interact
                 with the public. In the current study, the Facebook
                 pages of all Israeli Members of Parliament \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "11",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Sandoval-Almazan:2020:SAF,
  author =       "Rodrigo Sandoval-Almazan and David Valle-Cruz",
  title =        "Sentiment Analysis of {Facebook} Users Reacting to
                 Political Campaign Posts",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "12:1--12:13",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3382735",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3382735",
  abstract =     "A recent trend in political campaign studies is the
                 use of sentiment analysis to understand users'
                 decisions. The scandal of Facebook and Cambridge
                 Analytics is an example of efforts to use social media
                 platforms to impact citizens' will. This research
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "12",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Hagen:2020:SMU,
  author =       "Loni Hagen and Stephen Neely and Ryan Scharf and
                 Thomas E. Keller",
  title =        "Social Media Use for Crisis and Emergency Risk
                 Communications During the {Zika} Health Crisis",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "13:1--13:21",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3372021",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3372021",
  abstract =     "Many public officials and government agencies are
                 facing increased pressure to utilize social media as a
                 crisis communications tool. However, significant
                 questions remain unanswered regarding how social media
                 can be best leveraged to facilitate \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "13",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Yaqub:2020:LBS,
  author =       "Ussama Yaqub and Nitesh Sharma and Rachit Pabreja and
                 Soon Ae Chun and Vijayalakshmi Atluri and Jaideep
                 Vaidya",
  title =        "Location-based Sentiment Analyses and Visualization of
                 {Twitter} Election Data",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "14:1--14:19",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3339909",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3339909",
  abstract =     "In this article, we perform sentiment analyses of
                 Twitter location data. We use two case studies: US
                 presidential elections of 2016 and UK general elections
                 of 2017. For US elections, we plot state-wise user
                 sentiment towards Hillary Clinton and Donald \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "14",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Hubert:2020:AVG,
  author =       "Roc{\'\i}o B. Hubert and Elsa Estevez and Ana
                 Maguitman and Tomasz Janowski",
  title =        "Analyzing and Visualizing Government-Citizen
                 Interactions on {Twitter} to Support Public
                 Policy-making",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "15:1--15:20",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3360001",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3360001",
  abstract =     "Twitter is widely adopted by governments to
                 communicate with citizens. It has become a major source
                 of data for analyzing how governments communicate with
                 citizens and how citizens respond to such
                 communication, uncovering important insights about
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "15",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Wu:2020:EPA,
  author =       "Qunfang Wu and Yun Huang",
  title =        "Examining Police Agencies' Dialogic Accounting
                 Practices in {Facebook} Conversations",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "16:1--16:17",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3372022",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3372022",
  abstract =     "Police agencies have been posting regularly on
                 Facebook and trying to use this social media platform
                 for building community policing. However, little is
                 known about how the public comments to police agencies'
                 posts and how the agencies further reply to \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "16",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gronlund:2020:PDS,
  author =       "{\AA}ke Gr{\"o}nlund",
  title =        "Participating in the Digital Society",
  journal =      j-DGOV,
  volume =       "1",
  number =       "2",
  pages =        "17:1--17:13",
  month =        apr,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3361865",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Sun Jul 12 11:46:58 MDT 2020",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/abs/10.1145/3361865",
  abstract =     "Many signs today indicate a decline of both democracy
                 and trust in the Internet and social media. This seems
                 to make digital democracy a hard sell. Furthermore, for
                 digital democracy to be globally relevant, it is
                 necessary to find ways to also make it \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "17",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Bezuidenhout:2020:BFA,
  author =       "Louise Bezuidenhout",
  title =        "Being Fair about the Design of {FAIR} Data Standards",
  journal =      j-DGOV,
  volume =       "1",
  number =       "3",
  pages =        "18:1--18:7",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3399632",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3399632",
  abstract =     "Since 2014 the FAIR data movement has been rapidly
                 altering the landscape of data sharing and re-use.
                 Support for the FAIR movement has seen the evolution of
                 disciplinary-specific standards to foster data that are
                 ``finable, accessible, interoperable and \ldots{}''",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "18",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Ruprechter:2020:DHA,
  author =       "Thorsten Ruprechter and Foaad Khosmood and Christian
                 Guetl",
  title =        "Deconstructing Human-assisted Video Transcription and
                 Annotation for Legislative Proceedings",
  journal =      j-DGOV,
  volume =       "1",
  number =       "3",
  pages =        "19:1--19:24",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3395316",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3395316",
  abstract =     "Legislative proceedings present a rich source of
                 multidimensional information that is crucial to
                 citizens and journalists in a democratic system. At
                 present, no fully automated solution exists that is
                 capable of capturing all the necessary information
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "19",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gupta:2020:RGD,
  author =       "Rajan Gupta and Sunil Kumar Muttoo and Saibal Kumar
                 Pal",
  title =        "Regional E-governance Development Index for Developing
                 Nations",
  journal =      j-DGOV,
  volume =       "1",
  number =       "3",
  pages =        "20:1--20:26",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3386163",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3386163",
  abstract =     "E-governance has proven to be instrumental in the
                 expansion and evolution of how governments interact
                 with and deliver services to their citizens. The United
                 Nations (UN) E-Governance Development Index (EGDI) is
                 the most widely used metric for \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "20",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Joshi:2020:SRF,
  author =       "Karuna Pande Joshi and Srishty Saha",
  title =        "A Semantically Rich Framework for Knowledge
                 Representation of Code of Federal Regulations",
  journal =      j-DGOV,
  volume =       "1",
  number =       "3",
  pages =        "21:1--21:17",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3425192",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3425192",
  abstract =     "Federal government agencies and organizations doing
                 business with them have to adhere to the Code of
                 Federal Regulations (CFR). The CFRs are currently
                 available as large text documents that are not machine
                 processable and so require extensive manual \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "21",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Clavin:2020:BGU,
  author =       "James Clavin and Sisi Duan and Haibin Zhang and
                 Vandana P. Janeja and Karuna P. Joshi and Yelena Yesha
                 and Lucy C. Erickson and Justin D. Li",
  title =        "Blockchains for Government: Use Cases and Challenges",
  journal =      j-DGOV,
  volume =       "1",
  number =       "3",
  pages =        "22:1--22:21",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3427097",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/bitcoin.bib;
                 http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3427097",
  abstract =     "Blockchain is the technology used by developers of
                 cryptocurrencies, like Bitcoin, to enable exchange of
                 financial ``coins'' between participants in the absence
                 of a trusted third party to ensure the transaction,
                 such as is typically done by governments. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "22",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kumar:2020:SCI,
  author =       "Munish Kumar and Surbhi Gupta and Krishan Kumar and
                 Monika Sachdeva",
  title =        "Spreading of {COVID-19} in {India}, {Italy}, {Japan},
                 {Spain}, {UK}, {US}: a Prediction Using {ARIMA} and
                 {LSTM} Model",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "24:1--24:9",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3411760",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3411760",
  abstract =     "The spread of COVID-19 around the entire world has
                 placed humankind in an unprecedented situation. Because
                 of the rise of the number of cases and its subsequent
                 load on the organizations and wellbeing experts, some
                 immediate strategies are required to \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "24",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Biswas:2020:CDV,
  author =       "Pradipta Biswas and Kamalpreet Singh Saluja and
                 Somnath Arjun and Lrd Murthy and Gowdham Prabhakar and
                 Vinay Krishna Sharma and Jeevitha Shree Dv",
  title =        "{COVID-19} Data Visualization through Automatic Phase
                 Detection",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "25:1--25:8",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3411756",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3411756",
  abstract =     "This article presents a new interactive visualization
                 system to represent and compare rate of spread of
                 COVID-19 pandemic across different countries over time.
                 We surveyed existing visualization techniques used in
                 various websites and media outlets and \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "25",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gupta:2020:MLM,
  author =       "Rajan Gupta and Gaurav Pandey and Poonam Chaudhary and
                 Saibal K. Pal",
  title =        "Machine Learning Models for Government to Predict
                 {COVID-19} Outbreak",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "26:1--26:6",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3411761",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3411761",
  abstract =     "The COVID-19 pandemic has become a major threat to the
                 whole world. Analysis of this disease requires major
                 attention by the government in all countries to take
                 necessary steps in reducing the effect of this global
                 pandemic. In this study, outbreak of \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "26",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Smyth:2020:LRD,
  author =       "Barry Smyth",
  title =        "Lockdowns \& Rebounds: a Data Analysis of What Happens
                 Next",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "27:1--27:7",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3411762",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3411762",
  abstract =     "We present an analysis of COVID-19 lockdowns for 56
                 countries based on daily mobility levels and estimated
                 virus transmission rates. What will happen to
                 transmission rates when countries begin to ease
                 restrictions and mobility levels start to increase?
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "27",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gupta:2020:ACT,
  author =       "Rajan Gupta and Manan Bedi and Prashi Goyal and
                 Srishti Wadhera and Vaishnavi Verma",
  title =        "Analysis of {COVID-19} Tracking Tool in {India}: Case
                 Study of Aarogya Setu Mobile Application",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "28:1--28:8",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3416088",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3416088",
  abstract =     "COVID-19 tracking tools or contact-tracing apps are
                 getting developed at a rapid pace by different
                 governments in their respective countries. This study
                 explores one such tool called Aarogya Setu, developed
                 by the Government of India. It is a mobile \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "28",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Honary:2020:GCB,
  author =       "Mahsa Honary and Veronica Martinez and Theodore
                 Wlazlowski and Sumi Helal and Hans-Henning {Von
                 Oertzen} and Souroush Honary",
  title =        "Getting the Country Back to Work, Safely: a Digital
                 Solution",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "29:1--29:5",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3416090",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3416090",
  abstract =     "This article explains how businesses can use a widely
                 available, low-cost technology to protect their
                 employees from Covid-19 as they return to work. The
                 proposed approach encompasses the need for better
                 management of processes that can limit infection
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "29",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Criado:2020:UCT,
  author =       "J. Ignacio Criado and Ariana Guevara-G{\'o}mez and
                 Juli{\'a}n Villodre",
  title =        "Using Collaborative Technologies and Social Media to
                 Engage Citizens and Governments during the {COVID-19}
                 Crisis. {The} Case of {Spain}",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "30:1--30:7",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3416089",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3416089",
  abstract =     "During the COVID-19 crisis, governments around the
                 world have been organizing activities to foster
                 citizens' participation during the lockdown. In Germany
                 and Estonia, for example, their governments launched
                 civic hackathons during March 2020 to find \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "30",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kleiman:2020:GMI,
  author =       "Fernando Kleiman and Sebastiaan Meijer and Marijn
                 Janssen",
  title =        "Gaming for Meaningful Interactions in Teleworking
                 Lessons Learned during the {COVID-19} Pandemic from
                 Integrating Gaming in Virtual Meetings",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "31:1--31:5",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3416308",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3416308",
  abstract =     "The recent need for social-distancing caused by
                 COVID-19 resulted in working remotely, which can cause
                 loneliness and disconnect from the organization. The
                 pandemic stimulated people to look for novel ways to
                 interact and, at the same time, socialize \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "31",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Ju:2020:TUM,
  author =       "Wendy Ju and Sharon Yavo-Ayalon and Ilan Mandel and
                 Federico Saldarini and Natalie Friedman and Srinath
                 Sibi and J. D. Zamfirescu-Pereira and Jorge Ortiz",
  title =        "Tracking Urban Mobility and Occupancy under Social
                 Distancing Policy",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "32:1--32:12",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3417991",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3417991",
  abstract =     "The effectiveness of social distancing as a
                 disease-slowing measure is dependent on the degree of
                 compliance that individuals demonstrate to such orders.
                 In this ongoing research, we study outdoor pedestrian
                 activity in New York City, specifically using
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "32",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Mwainyekule:2020:PEA,
  author =       "Leah H. Mwainyekule and Francis B. Frimpong",
  title =        "The Pandemic and the Economy of {Africa}: Conflicting
                 Strategies between {Tanzania} and {Ghana}",
  journal =      j-DGOV,
  volume =       "1",
  number =       "4",
  pages =        "33:1--33:8",
  month =        dec,
  year =         "2020",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3419217",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:12 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3419217",
  abstract =     "While the number of COVID-19 cases and deaths [35]
                 continues to rise all over the world, the numbers in
                 Africa are not as high as predicted. With the exception
                 of South Africa and Egypt, other countries in the
                 continent seem to be faring well. There are \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "33",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Yaqub:2021:TDC,
  author =       "Ussama Yaqub",
  title =        "Tweeting During the {Covid-19} Pandemic: Sentiment
                 Analysis of {Twitter} Messages by {President Trump}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "1:1--1:7",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428090",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428090",
  abstract =     "In this article, we utilize VADER, a rule-based model,
                 to perform sentiment analysis of tweets by President
                 Donald Trump during the early spread of the Covid-19
                 pandemic across the United States, making it the
                 worst-hit country in the world. We discover \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "1",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Lee:2021:OXB,
  author =       "Roy Ka-Wei Lee and Zhi Li",
  title =        "Online Xenophobic Behavior Amid the {COVID-19}
                 Pandemic: a Commentary",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "2:1--2:5",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428091",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428091",
  abstract =     "The COVID-19 pandemic has developed to be more than a
                 bio-crisis as global news has reported a sharp rise in
                 xenophobia and discrimination in online and offline
                 communities. This commentary discusses the deterrence
                 policies and automated content \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "2",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Dey:2021:CPP,
  author =       "Nilanjan Dey and Rishabh Mishra and Simon James Fong
                 and K. C. Santosh and Stanna Tan and Rub{\'e}n
                 Gonz{\'a}lez Crespo",
  title =        "{COVID-19}: Psychological and Psychosocial Impact,
                 Fear, and Passion",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "3:1--3:4",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428088",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428088",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "3",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kim:2021:BHD,
  author =       "Junhan Kim and Sun Young Park and Lionel P. Robert",
  title =        "Bridging the Health Disparity of {African Americans}
                 Through Conversational Agents",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "4:1--4:7",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428122",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428122",
  abstract =     "African Americans have faced health disparities in
                 terms of access to health care and treatment of
                 illnesses. The novel coronavirus disease 2019 pandemic
                 exacerbates those disparities caused by limited access
                 to medical care and healthy lifestyles, \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "4",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Angell:2021:DUA,
  author =       "Mintaka Angell and Samantha Gold and Mark Howison and
                 Victoria Kidd and Daniel Molitor and Casey Burns and
                 Chris Johnson and Matthew Kahn and Stuart Venzke and
                 Sandra Deneault and Donald Doweiko and Stephen
                 Dziembowski and Bijay Kumar and Patrick O'donnell and
                 Chirag Patel and Andrew Reidl and Brian Tardiff and
                 Justine S. Hastings and Scott Jensen and Angelika
                 Pellegrino and Amelia Roberts and Rahul Sarathy",
  title =        "Delivering Unemployment Assistance in Times of Crisis:
                 Scalable Cloud Solutions Can Keep Essential Government
                 Programs Running and Supporting Those in Need",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "5:1--5:11",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428125",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428125",
  abstract =     "The COVID-19 public health emergency caused widespread
                 economic shutdown and unemployment. The resulting surge
                 in Unemployment Insurance claims threatened to
                 overwhelm the legacy systems state workforce agencies
                 rely on to collect, process, and pay \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "5",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Redmiles:2021:UCT,
  author =       "Elissa M. Redmiles",
  title =        "User Concerns 8 Tradeoffs in Technology-facilitated
                 {COVID-19} Response",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "6:1--6:12",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428093",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428093",
  abstract =     "The COVID-19 pandemic spread across the world in late
                 2019 and early 2020. As the pandemic spread,
                 technologists joined forces with public health
                 officials to develop apps to support COVID-19 response.
                 Yet, for these technological solutions to benefit
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "6",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gaie:2021:PDI,
  author =       "Christophe Gaie",
  title =        "Providing Detailed Information on National Policies to
                 Cope with the {Covid-19} Pandemic",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "7:1--7:11",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428089",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428089",
  abstract =     "This article considers the valorization of government
                 interventions to support the economy in France; in
                 particular, it provides a detailed geovisualization of
                 emergency funds granted to companies. Transparency of
                 the actions performed to cope with the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "7",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Roy:2021:USC,
  author =       "Dibyendu Roy and Nitin Agarwal and Amitava Mukherjee
                 and Jitendra Angne and Anees Farhan and Deven Sorathiya
                 and R. Devarajan and Manukumar Velayudhan Nair",
  title =        "Utilizing Smart City Cyber-physical Infrastructure for
                 Tracking and Monitoring Pandemics like {COVID-19} with
                 the {ICCC} as the Nerve Centre",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "8:1--8:8",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428124",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428124",
  abstract =     "Managing the ongoing COVID-19 (aka Coronavirus)
                 pandemic has presented both challenges and new
                 opportunities for urban local body administrators. With
                 the Indian government's Smart City mission taking firm
                 roots in some of the Indian cities, the authors
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "8",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Roddiger:2021:RAD,
  author =       "Tobias R{\"o}ddiger and Michael Beigl and Dominik
                 D{\"o}rner and Matthias Budde",
  title =        "Responsible, Automated Data Gathering for Timely
                 Citizen Dashboard Provision During a Global Pandemic
                 {(COVID-19)}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "9:1--9:9",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428471",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428471",
  abstract =     "Creating a public understanding of the dynamics of a
                 pandemic, such as COVID-19, is vital for introducing
                 restrictive regulations. Gathering diverse data
                 responsibly and sharing it with experts and citizens in
                 a timely manner is challenging. This \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "9",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Fell:2021:TCI,
  author =       "Lauren Fell",
  title =        "Trust and {COVID-19}: Implications for Interpersonal,
                 Workplace, Institutional, and Information-Based Trust",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "10:1--10:5",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428472",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428472",
  abstract =     "The COVID-19 pandemic raises questions of trust in
                 many domains, including interpersonal relationships,
                 social behaviours, technology, and interactions with
                 institutions and information. This prompts the need to
                 consider trust holistically when \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "10",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Harrison:2021:DPP,
  author =       "Teresa M. Harrison and Theresa A. Pardo",
  title =        "Data, Politics and Public Health: {COVID-19}
                 Data-Driven Decision Making in Public Discourse",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "11:1--11:8",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428123",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428123",
  abstract =     "In spring 2020, New York City became the acknowledged
                 epicenter of the COVID-19 pandemic in the United
                 States. To keep residents informed, Governor Cuomo
                 conducted a streak of 111 daily press briefings
                 reporting critical information about the status of
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "11",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Mueller:2021:UDP,
  author =       "Klaus Mueller and Eric Papenhausen",
  title =        "Using Demographic Pattern Analysis to Predict
                 {COVID-19} Fatalities on the {US} County Level",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "12:1--12:11",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3430196",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3430196",
  abstract =     "Unlike pandemics in the past, COVID-19 has hit us in
                 the midst of the information age. We have built vast
                 capabilities to collect and store data of any kind that
                 can be analyzed in myriad ways to help us mitigate the
                 impact of this catastrophic disease. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "12",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Goagoses:2021:PRT,
  author =       "Naska Goagoses and Heike Winschiers-Theophilus and
                 Michael Bosomefi Chamunorwa",
  title =        "The (Potential) Role of Technology for Young
                 Children's Social-Emotional Learning: During and Beyond
                 the {COVID-19} Pandemic",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "13:1--13:6",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3429986",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3429986",
  abstract =     "In an effort to combat the COVID-19 pandemic, various
                 public health measures have been implemented worldwide.
                 In most countries, preschools and kindergartens closed
                 down, visiting playgrounds and other public spaces was
                 prohibited, and social-distancing \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "13",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Aldeer:2021:PST,
  author =       "Murtadha Aldeer and Ahmed {Al Hilli} and Issam S.
                 Ismail",
  title =        "Projecting the Short-Term Trend of {COVID-19} in
                 {Iraq}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "14:1--14:7",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3431769",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3431769",
  abstract =     "The novel coronavirus that causes the now well-known
                 COVID-19 illness has affected the whole world as the
                 number of daily reported cases has exceeded 250,000.
                 The spread trend of the virus across the globe has
                 varied from one country to another, mainly \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "14",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gangopadhyay:2021:IID,
  author =       "Aryya Gangopadhyay and Michael Morris and Babak
                 Saboury and Eliot Siegel and Yelena Yesha",
  title =        "{IDIOMS}: Infectious Disease Imaging Outbreak
                 Monitoring System",
  journal =      j-DGOV,
  volume =       "2",
  number =       "1",
  pages =        "15:1--15:5",
  month =        jan,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428092",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:13 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428092",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "15",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Huynh:2021:ARR,
  author =       "Trung Dong Huynh and Niko Tsakalakis and Ayah Helal
                 and Sophie Stalla-Bourdillon and Luc Moreau",
  title =        "Addressing Regulatory Requirements on Explanations for
                 Automated Decisions with Provenance --- a Case Study",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "16e:1--16e:14",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3436897",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3436897",
  abstract =     "AI-based automated decisions are increasingly used as
                 part of new services being deployed to the general
                 public. This approach to building services presents
                 significant potential benefits, such as the reduced
                 speed of execution, increased accuracy, \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "16e",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gans:2021:SSI,
  author =       "Rachel Benchaya Gans and Jolien Ubacht and Marijn
                 Janssen",
  title =        "Self-sovereign Identities for Fighting the Impact of
                 {COVID-19} Pandemic",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "16:1--16:4",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3429629",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3429629",
  abstract =     "Whereas part of the world can benefit from the wonders
                 of digital technologies, undocumented migrants, asylum
                 seekers, and refugees are facing the rough reality of
                 being ``invisible'' in society and ignored by
                 governments. During the COVID-19 pandemic, \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "16",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kumari:2021:GPR,
  author =       "Moothedath Chandran Kumari and Biradar Sagar",
  title =        "Global Pandemic and Rapid New Product Development of
                 Medical Products",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "17:1--17:38",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3428492",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3428492",
  abstract =     "New product development is a strenuous and long
                 process for companies. When the COVID-19 disease turned
                 into a global pandemic, governments announced the need
                 for various medical products that were scarce and at
                 the same time imposed lockdowns and trade \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "17",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Ahmed:2021:DLA,
  author =       "Faizan Ahmed and Syed Ahmad Chan Bukhari and Fazel
                 Keshtkar",
  title =        "A Deep Learning Approach for {COVID-19} 8 Viral
                 Pneumonia Screening with {X}-ray Images",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "18:1--18:12",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3431804",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3431804",
  abstract =     "Beginning in December 2019, the spread of the novel
                 Coronavirus (COVID-19) has exposed weaknesses in
                 healthcare systems across the world. To sufficiently
                 contain the virus, countries have had to carry out a
                 set of extraordinary measures, including \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "18",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Krieg:2021:PPU,
  author =       "Steven J. Krieg and Jennifer J. Schnur and Jermaine D.
                 Marshall and Matthew M. Schoenbauer and Nitesh V.
                 Chawla",
  title =        "Pandemic Pulse: Unraveling and Modeling Social Signals
                 During the {COVID-19} Pandemic",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "19:1--19:9",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3431805",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3431805",
  abstract =     "COVID-19 has presented society with a unique set of
                 challenges, including seeking a scientific
                 understanding of the novel coronavirus, modeling its
                 epidemiology, and inferring appropriate societal
                 response. In this article, we posit that fighting a
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "19",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gama:2021:SMH,
  author =       "Kiev Gama",
  title =        "Successful Models of Hackathons and Innovation
                 Contests to Crowdsource Rapid Responses to {COVID-19}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "20:1--20:7",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3431806",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3431806",
  abstract =     "To help fighting the many adversarial effects that the
                 COVID-19 pandemic brought, many initiatives supported
                 by public, private and non-governmental organizations
                 are crowdsourcing the development of solutions through
                 hackathons and innovation contests. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "20",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Smyth:2021:EFB,
  author =       "Barry Smyth",
  title =        "Estimating the Fatality Burden of {SARS-CoV2}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "21:1--21:8",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3436997",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3436997",
  abstract =     "As the world struggles with the SARS-CoV2 pandemic,
                 public health officials and governments continue to
                 refine the key metrics that are used to capture and
                 compare the state of the pandemic and the effects of
                 responses within and between countries and \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "21",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Deznabi:2021:ICP,
  author =       "Iman Deznabi and Tamanna Motahar and Ali Sarvghad and
                 Madalina Fiterau and Narges Mahyar",
  title =        "Impact of the {COVID-19} Pandemic on the Academic
                 Community Results from a survey conducted at
                 {University of Massachusetts Amherst}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "22:1--22:12",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3436731",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3436731",
  abstract =     "The COVID-19 pandemic has significantly impacted
                 academic life in the United States and beyond. To gain
                 a better understanding of its impact on the academic
                 community, we conducted a large-scale survey at the
                 University of Massachusetts Amherst. We \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "22",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Tam:2021:ICS,
  author =       "Tracy Tam and Asha Rao and Joanne Hall",
  title =        "The Invisible {COVID-19} Small Business Risks: Dealing
                 with the Cyber-Security Aftermath",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "23:1--23:8",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3436807",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3436807",
  abstract =     "COVID-19 forced small businesses globally to move
                 their presence online to survive. Cyber-criminals have
                 swiftly taken advantage of the chaos wrought by this
                 move. Due to factors ranging from small businesses'
                 inexperience with technology to a global \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "23",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Jagadish:2021:CBD,
  author =       "H. V. Jagadish and Julia Stoyanovich and Bill Howe",
  title =        "{COVID-19} Brings Data Equity Challenges to the Fore",
  journal =      j-DGOV,
  volume =       "2",
  number =       "2",
  pages =        "24:1--24:7",
  month =        mar,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3440889",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Mar 30 16:40:14 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3440889",
  abstract =     "The COVID-19 pandemic is compelling us to make crucial
                 data-driven decisions quickly, bringing together
                 diverse and unreliable sources of information without
                 the usual quality control mechanisms we may employ.
                 These decisions are consequential at \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "24",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Chun:2021:EPS,
  author =       "Soon Ae Chun and Beth Simone Noveck",
  title =        "Editorial Preface Special Issues on {COVID-19}
                 Commentary: Rapid Responses, Government Policies, and
                 Impacts",
  journal =      j-DGOV,
  volume =       "2",
  number =       "3",
  pages =        "25e:1--25e:4",
  month =        jul,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3463837",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Aug 9 13:42:20 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3463837",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "25e",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Pitoski:2021:NAI,
  author =       "Dino Pitoski and Thomas J. Lampoltshammer and Peter
                 Parycek",
  title =        "Network Analysis of Internal Migration in {Austria}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "3",
  pages =        "25:1--25:24",
  month =        jul,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3447539",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Aug 9 13:42:20 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3447539",
  abstract =     "Human migration, and urbanization as its direct
                 consequence, are among the crucial topics in regional
                 and national governance. People's migration and
                 mobility flows make a network structure, with large
                 cities acting as hubs and smaller settlements as
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "25",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Spatola:2021:WRC,
  author =       "Nicolas Spatola and Karl F. Macdorman",
  title =        "Why Real Citizens Would Turn to Artificial Leaders",
  journal =      j-DGOV,
  volume =       "2",
  number =       "3",
  pages =        "26:1--26:24",
  month =        jul,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3447954",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Aug 9 13:42:20 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3447954",
  abstract =     "Governments are increasingly using artificial
                 intelligence to improve workflows and services.
                 Applications range from predicting climate change,
                 crime, and earthquakes to flu outbreaks, low air
                 quality, and tax fraud. Artificial agents are already
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "26",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Arana-Catania:2021:CPM,
  author =       "Miguel Arana-Catania and Felix-Anselm {Van Lier} and
                 Rob Procter and Nataliya Tkachenko and Yulan He and
                 Arkaitz Zubiaga and Maria Liakata",
  title =        "Citizen Participation and Machine Learning for a
                 Better Democracy",
  journal =      j-DGOV,
  volume =       "2",
  number =       "3",
  pages =        "27:1--27:22",
  month =        jul,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3452118",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Aug 9 13:42:20 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3452118",
  abstract =     "The development of democratic systems is a crucial
                 task as confirmed by its selection as one of the
                 Millennium Sustainable Development Goals by the United
                 Nations. In this article, we report on the progress of
                 a project that aims to address barriers, \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "27",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Daughton:2021:HVE,
  author =       "Ashlynn R. Daughton and Sara Y. {Del Valle} and Chrysm
                 Watson Ross and Geoffrey Fairchild",
  title =        "Hindcasting Violent Events in {Colombia} Using
                 {Internet} Data",
  journal =      j-DGOV,
  volume =       "2",
  number =       "3",
  pages =        "28:1--28:14",
  month =        jul,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3462211",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Aug 9 13:42:20 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3462211",
  abstract =     "Colombia experienced a decades-long civil war between
                 the government and many left-wing guerrilla groups. It
                 was marked by violence, kidnappings, and large
                 quantities of human displacement. Monitoring and
                 forecasting civil wars are important to mitigate
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "28",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Brinkmann:2021:RBB,
  author =       "Maik Brinkmann",
  title =        "The Realities of Blockchain-Based New Public
                 Governance: an Explorative Analysis of Blockchain
                 Implementations in {Europe}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "3",
  pages =        "29:1--29:14",
  month =        jul,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3462332",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Aug 9 13:42:20 MDT 2021",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/bitcoin.bib;
                 http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3462332",
  abstract =     "Blockchain technology and New Public Governance (NPG)
                 represent promising concepts for various researchers.
                 As such, both concepts offer the vision of an altered
                 relationship between public administration and its
                 non-public actors by emphasizing a strong position of
                 non-public actors for public service delivery. This
                 research aims to identify the relevance of NPG to
                 leading blockchain implementations in the European
                 public sector. For this purpose, both topics are
                 combined in an explorative analysis. The analysis
                 leverages an adapted analysis framework designed for
                 this research effort to structure the expectations
                 around NPG. Qualitative interviews with multiple key
                 stakeholders of blockchain implementations projects
                 were conducted to understand the actual impact of
                 blockchain on the actor's relationships for public
                 service delivery. This article presents the findings to
                 this question and concludes that the use of blockchain
                 has the changed actor relationships only in parts.
                 Consequently, the author finally draws attention to the
                 importance of blockchain governance and blockchain
                 regulation for further developing the relationships of
                 public administrations and their non-public
                 counterparts.",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "29",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Hsieh:2021:PSM,
  author =       "Hsun-Ping Hsieh and Jiawei Jiang and Tzu-Hsin Yang and
                 Renfen Hu and Cheng-Lin Wu",
  title =        "Predicting the Success of Mediation Requests Using
                 Case Properties and Textual Information for Reducing
                 the Burden on the {Court}",
  journal =      j-DGOV,
  volume =       "2",
  number =       "4",
  pages =        "30:1--30:18",
  month =        oct,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3469233",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3469233",
  abstract =     "The success of mediation is affected by many factors,
                 such as the context of the quarrel, the personality of
                 both parties, and the negotiation skill of the
                 mediator, which lead to uncertainty for the work of
                 prediction. This article takes a different \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "30",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Reynante:2021:FOC,
  author =       "Brandon Reynante and Steven P. Dow and Narges Mahyar",
  title =        "A Framework for Open Civic Design: Integrating Public
                 Participation, Crowdsourcing, and Design Thinking",
  journal =      j-DGOV,
  volume =       "2",
  number =       "4",
  pages =        "31:1--31:22",
  month =        oct,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3487607",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3487607",
  abstract =     "Civic problems are often too complex to solve through
                 traditional top-down strategies. Various governments
                 and civic initiatives have explored more
                 community-driven strategies where citizens get involved
                 with defining problems and innovating solutions.
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "31",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Classe:2021:PPO,
  author =       "Tadeu {Moreira De Classe} and Renata {Mendes De
                 Araujo} and Geraldo {Bonorino Xex{\'e}o} and Sean
                 Wolfgand {Matsui Siqueira}",
  title =        "Public Processes Are Open for Play",
  journal =      j-DGOV,
  volume =       "2",
  number =       "4",
  pages =        "32:1--32:18",
  month =        oct,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3474879",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3474879",
  abstract =     "As public services become digital and online, both the
                 need to design digital public services closer to
                 citizens' expectations and to provide ways to improve
                 their participation and engagement increases. To
                 participate and co-design, citizens must \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "32",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Anthopoulos:2021:CSG,
  author =       "Leonidas Anthopoulos and Kleanthis Sirakoulis and
                 Christopher G. Reddick",
  title =        "Conceptualizing Smart Government: Interrelations and
                 Reciprocities with Smart City",
  journal =      j-DGOV,
  volume =       "2",
  number =       "4",
  pages =        "33:1--33:28",
  month =        oct,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3465061",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3465061",
  abstract =     "Smart government (SG) is an emerging topic, which
                 increasingly attracts attention from scholars who work
                 in public administration, political, and information
                 sciences. Smart city (SC) on the other hand, is an
                 emerging and multidisciplinary domain of \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "33",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gupta:2021:REC,
  author =       "Varun Gupta",
  title =        "Requirement Engineering Challenges for Social Sector
                 Software Development: Insights from Multiple Case
                 Studies",
  journal =      j-DGOV,
  volume =       "2",
  number =       "4",
  pages =        "34:1--34:13",
  month =        oct,
  year =         "2021",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3479982",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3479982",
  abstract =     "Diversity is a great challenge for software engineers
                 in the social sector context. The objective of this
                 paper is to contribute to the identification of the RE
                 processes and associated challenges in releasing the
                 software in the social sector markets for \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "34",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Porwol:2022:FVC,
  author =       "Lukasz Porwol and Sara S. Metcalf and J. Bradley
                 Morrison and Soon Ae Chun and Luis Felipe Luna-Reyes",
  title =        "Facilitating Virtual Conferences: Reflections and
                 Lessons Learned in Two Global Communities",
  journal =      j-DGOV,
  volume =       "3",
  number =       "1",
  pages =        "1:1--1:12",
  month =        jan,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3494676",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3494676",
  abstract =     "This commentary is intended to share the authors'
                 experiences in organizing and running two conferences
                 fully online due to COVID-19 pandemic restrictions. We
                 elicit key observations from these experiences and
                 elaborate upon salient properties of the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "1",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kumar:2022:CEP,
  author =       "Sachin Kumar",
  title =        "A Critical and Ethical Perspective on Governance and
                 Policies during {COVID-19} Pandemic in {India}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "1",
  pages =        "2:1--2:10",
  month =        jan,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3501032",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3501032",
  abstract =     "COVID-19, a pandemic has disrupted the lives of
                 citizens across the globe causing irreparable loss of
                 lives, the collapse of socio-economic systems, leading
                 to extreme levels of unemployment. COVID-19 with close
                 to 4.4 lakh deaths, has caused loss of life,.
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "2",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Stachofsky:2022:CVS,
  author =       "Justin Stachofsky and Assefaw Gebremedhin and Robert
                 E. Crossler",
  title =        "Cast to Vote: a Socio-technical Network Analysis of an
                 Election Smartphone Application",
  journal =      j-DGOV,
  volume =       "3",
  number =       "1",
  pages =        "3:1--3:17",
  month =        jan,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3501031",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3501031",
  abstract =     "This article builds a socio-technical dataset and
                 associated network and provides exploratory analysis of
                 a GitHub repository for a smartphone application used
                 by the Elizabeth Warren campaign during the 2020 Iowa
                 Democratic Caucuses. It provides insights \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "3",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gebeyehu:2022:CCD,
  author =       "Seffi Gebeyehu and Hossana Twinomurinzi",
  title =        "A Collaborative Consumption Digital Platform for
                 Government Organizations using Design Science",
  journal =      j-DGOV,
  volume =       "3",
  number =       "1",
  pages =        "4:1--4:14",
  month =        jan,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3510615",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3510615",
  abstract =     "The growth of digital technologies that enable the
                 sharing of resources, underutilized assets, and
                 services, is bringing new ways of shared consumption
                 commonly called the ``sharing economy'' or
                 ``collaborative consumption''. This study used a design
                 science \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "4",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gao:2022:ODC,
  author =       "Yingying Gao and Marijn Janssen",
  title =        "The Open Data Canvas-Analyzing Value Creation from
                 Open Data",
  journal =      j-DGOV,
  volume =       "3",
  number =       "1",
  pages =        "5:1--5:15",
  month =        jan,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3511102",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3511102",
  abstract =     "Expectations to derive value from open data are high.
                 However, how value is created from open data is still
                 largely unknown. Open data value is usually generated
                 in constellation of actors in which each player has
                 different capabilities and roles. To \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "5",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Pekkola:2022:CMC,
  author =       "Samuli Pekkola and Maija Ylinen and Nicholas
                 Mavengere",
  title =        "Consortium of Municipalities Co-tailoring a
                 Governmental e-Service Platform: What could go wrong?",
  journal =      j-DGOV,
  volume =       "3",
  number =       "1",
  pages =        "6:1--6:16",
  month =        jan,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3511889",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Mon Apr 18 11:39:28 MDT 2022",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3511889",
  abstract =     "Governments and public sector organizations are
                 digitalizing their service provisions to cut costs,
                 improve public administration efficiency, provide
                 better services to citizens and companies, or increase
                 transparency of expenditure and decision-making.
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  articleno =    "6",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Marti:2022:ISI,
  author =       "Jos{\'e} Luis Mart{\'\i} and Beth Simone Noveck",
  title =        "Introduction to the Special Issue on Crowdlaw and
                 Emergency Collective Intelligence",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "7:1--7:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3550083",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3550083",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "7",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Mulgan:2022:GBH,
  author =       "Geoff Mulgan",
  title =        "Government as a Brain: How Can Governments Better
                 Understand, Think, Create, and Remember, and Avoid the
                 Traps of Collective Stupidity Both in Emergencies and
                 Normal Times",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "8:1--8:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3528381",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3528381",
  abstract =     "Governments are evolving new ways to think, combining
                 observation, memory, analysis, models, and creativity.
                 This article describes how they think, how the COVID
                 crisis has \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "8",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Lungati:2022:DSI,
  author =       "Angela Oduor Lungati",
  title =        "Data Sharing and Information Platforms in Crisis
                 Response and Preparedness: Exploring the Role of Open
                 Data Sharing Platforms and Collective Intelligence in
                 {COVID-19} Response Efforts, and Preparedness for
                 Future Pandemics",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "9:1--9:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3529165",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3529165",
  abstract =     "COVID-19 has wreaked unprecedented havoc in the world.
                 Response efforts have also made huge evident gaps in
                 preparedness and governments around the world's
                 capacity to respond \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "9",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gilman:2022:BCP,
  author =       "Hollie Russon Gilman",
  title =        "Building Civic Power in Crisis",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "10:1--10:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3529164",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3529164",
  abstract =     "The COVID-19 pandemic exposed inequities and
                 injustices that have existed in the United States for
                 decades and are fundamentally built into our
                 institutions, including our democracy. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "10",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Fisher:2022:CST,
  author =       "Michael A. Fisher and Lindsay K. Milliken",
  title =        "Crowdsourcing Science and Technology Expertise to
                 Empower Legislative Branch Oversight and Policymaking",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "11:1--11:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3524065",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3524065",
  abstract =     "As the U.S. and the world struggle through the
                 COVID-19 pandemic, the need for science and technology
                 (S\&T) expertise in governance has become even more
                 stark. But in the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "11",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kielty:2022:CCD,
  author =       "Abigail Kielty and Amy Lee and Michael A. Neblo",
  title =        "Connecting to {Congress} During {COVID-19}: Political
                 Representation and Two-Way Crisis Communication",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "12:1--12:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3524062",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3524062",
  abstract =     "In the wake of the rapid escalation of COVID-19 in the
                 United States in 2020, Congress was charged with
                 finding ways to effectively disseminate reliable
                 information and \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "12",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gastil:2022:CMD,
  author =       "John Gastil and Chris Anderson and Laura Black and
                 Stephanie Burkhalter and Soo-Hye Han and Justin Reedy
                 and Robert Richards and John Rountree",
  title =        "Convening a Minipublic During a Pandemic: a Case Study
                 of the {Oregon} Citizens' Assembly Pilot on {COVID-19}
                 Recovery",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "13:1--13:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3524064",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3524064",
  abstract =     "From July-August, 2020, the nonprofit organization
                 Healthy Democracy convened a seven-week pilot test of
                 an online Citizen Assembly on the state of Oregon's
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "13",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Sierra:2022:CVC,
  author =       "Jose M. Martinez Sierra",
  title =        "Constitutions vs. {COVID-19}: {CrowdLaw} as an
                 Alternative in Crisis and Recovery",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "14:1--14:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3524063",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3524063",
  abstract =     "Coronavirus has activated the main constitutional
                 mechanisms set in place to face exceptional
                 circumstances in all countries that can be considered
                 consolidated \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "14",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Marti:2022:CCM,
  author =       "Jos{\'e} Mart{\'\i}",
  title =        "Crowdsourcing Crisis Management and Democratic
                 Legitimacy",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "15:1--15:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3532670",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3532670",
  abstract =     "In situations of crisis, governments must make
                 decisions under a great uncertainty, complexity,
                 urgency, high social pressure, and great scarcity of
                 resources. We need to maximize the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "15",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Bragge:2022:CHJ,
  author =       "Peter Bragge",
  title =        "From Centuries to Hours: The Journey of Research into
                 Practice",
  journal =      j-DGOV,
  volume =       "3",
  number =       "2",
  pages =        "16:1--16:??",
  month =        apr,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3529166",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:10 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3529166",
  abstract =     "COVID-19 has made the research-policy nexus visible as
                 never before. Public health officials, doctors and
                 scientists are standing alongside political and other
                 leaders all around \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "16",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Valtolina:2022:LGW,
  author =       "Stefano Valtolina and Daniele Fratus",
  title =        "Local Government {Websites} Accessibility: Evaluation
                 and Finding from {Italy}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "3",
  pages =        "17:1--17:??",
  month =        jul,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3528380",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3528380",
  abstract =     "The Internet is dramatically changing the way that
                 governments serve their citizens. Ensuring the
                 municipal website is accessible to all citizens needs
                 to be a top priority on the public \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "17",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Bedogni:2022:LCT,
  author =       "Luca Bedogni and Federico Montori and Flora Salim",
  title =        "Location Contact Tracing: Penetration, Privacy,
                 Position, and Performance",
  journal =      j-DGOV,
  volume =       "3",
  number =       "3",
  pages =        "18:1--18:??",
  month =        jul,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3532669",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3532669",
  abstract =     "The 2020 COVID-19 pandemic radically changed the world
                 and how people interact, move, and behave. Following a
                 lockdown that was imposed worldwide, although with
                 different \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "18",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Hastings:2022:PDM,
  author =       "Justine S. Hastings and Mark Howison",
  title =        "Predicting Divertible Medicaid Emergency Department
                 Costs",
  journal =      j-DGOV,
  volume =       "3",
  number =       "3",
  pages =        "19:1--19:??",
  month =        jul,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3548692",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3548692",
  abstract =     "Lowering health care costs is a policy priority for
                 public health insurance programs. Policies that divert
                 Emergency Department (ED) care to less costly, more
                 effective health services \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "19",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Faber:2022:TTT,
  author =       "Bram Faber",
  title =        "A Tale of Three Technologies: a Survival Analysis of
                 Municipal Adoption of {Websites}, {Twitter}, and
                 {YouTube}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "3",
  pages =        "20:1--20:??",
  month =        jul,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3559108",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3559108",
  abstract =     "This study addresses and compares the adoption rate of
                 three technologies by Dutch municipalities: the
                 adoption of websites between 1994 and 2000, the
                 adoption of Twitter \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "20",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Chokki:2022:ECO,
  author =       "Abiola Paterne Chokki and Anthony Simonofski and
                 Beno{\^{\i}}t Fr{\'e}nay and Beno{\^{\i}}t Vanderose",
  title =        "Engaging Citizens with Open Government Data: The Value
                 of Dashboards Compared to Individual Visualizations",
  journal =      j-DGOV,
  volume =       "3",
  number =       "3",
  pages =        "21:1--21:??",
  month =        jul,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3558099",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3558099",
  abstract =     "The use of individual visualizations for Open
                 Government Data (OGD) has been shown not to be entirely
                 efficient in engaging citizens. Dashboards constitute a
                 promising \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "21",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kamensky:2022:BRS,
  author =       "John M. Kamensky",
  title =        "Book Review: {{\booktitle{Solving Public Problems ---
                 A Practical Guide to Fix Our Government and Change Our
                 World}}, by Beth Simone Noveck (New Haven, CT: Yale
                 University Press, 2021, 352 pgs.)}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "3",
  pages =        "22:1--22:??",
  month =        jul,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3542951",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3542951",
  abstract =     "This is a book review on Solving Public Problems
                 written by Beth Simone Noveck (New Haven, CT: Yale
                 University Press, 2021, 352 pgs.) Dr. Noveck is widely
                 known as an evangelist for \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "22",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Liu:2022:ISI,
  author =       "Zhenling Liu and Liang Ma",
  title =        "Introduction of the Special Issue on Building Digital
                 Government in {China}: New Trends of Building Digital
                 Government in {China}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "23:1--23:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3569424",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3569424",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "23",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Li:2022:IDL,
  author =       "Yunrong Li and Gang Li",
  title =        "The Impacts of Digital Literacy on Citizen Civic
                 Engagement-Evidence from {China}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "24:1--24:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3532785",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3532785",
  abstract =     "The use of information and communication technologies
                 and the internet is becoming more and more important in
                 people's lives. The ability to make use of these
                 technologies \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "24",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Tian:2022:SUS,
  author =       "Zhen Tian and Huaichen Hu",
  title =        "Studies of Urban Safety Improvement for Anti-Corrosion
                 Smokestack Protection Based on {LOP} Strategies",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "25:1--25:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3528622",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3528622",
  abstract =     "With the continuous expansion of urban industry, there
                 is a great risk of fire and explosion during the
                 application of anti-corrosion protection in smokestacks
                 construction. The safety \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "25",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Guo:2022:DTR,
  author =       "Yuanyuan Guo",
  title =        "Digital Trust and the Reconstruction of Trust in the
                 Digital Society: an Integrated Model based on Trust
                 Theory and Expectation Confirmation Theory",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "26:1--26:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3543860",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3543860",
  abstract =     "Digital trust is born with the evolution of digital
                 society. It is an inescapable topic in the digital
                 society and it is developed from traditional
                 interpersonal trust and institutional \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "26",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Liu:2022:PMG,
  author =       "Yisheng Liu and Anying Tang",
  title =        "Prediction Method of Government Economic Situation
                 based on Big Data Analysis",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "27:1--27:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3563042",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3563042",
  abstract =     "In order to improve the forecasting accuracy of
                 economic situation, a government economic situation
                 forecasting method based on big data analysis is
                 proposed. According to the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "27",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Peng:2022:IEM,
  author =       "Jiangui Peng and Jianzheng Xu and Yeni Wang",
  title =        "Innovative Evaluation Method of Government Physical
                 Education Training Quality Based on Fuzzy Mathematics",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "28:1--28:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3568168",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3568168",
  abstract =     "Current sports training quality evaluation methods
                 cannot accurately detect the integrity of training
                 data, resulting in low accuracy of training quality
                 evaluation. Considering \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "28",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Schuler:2022:COA,
  author =       "Douglas Schuler",
  title =        "Computing as Oppression: Authoritarian Technology
                 Poses a Worldwide Threat",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "29:1--29:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3568400",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3568400",
  abstract =     "The advent and ubiquity of interconnected digital
                 computer systems provides a cornucopia of opportunities
                 for enabling oppression. While commercial (legitimate
                 and criminal) \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "29",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Sgouros:2022:PIN,
  author =       "Nikitas Marinos Sgouros",
  title =        "{Politika}: Implementing a Novel Meta-simulation
                 Methodology for Public Policy Design on the {Web}",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "30:1--30:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3568167",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3568167",
  abstract =     "Public policy design proceeds by first defining a
                 policy problem and then proposing and evaluating a set
                 of policy alternatives for it. It is a deeply political
                 process with no clear answers \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "30",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Suran:2022:BGS,
  author =       "Shweta Suran and Vishwajeet Pattanaik and Ralf Kurvers
                 and Carina Antonia Hallin and Anna {De Liddo} and
                 Robert Krimmer and Dirk Draheim",
  title =        "Building Global Societies on Collective Intelligence:
                 Challenges and Opportunities",
  journal =      j-DGOV,
  volume =       "3",
  number =       "4",
  pages =        "31:1--31:??",
  month =        oct,
  year =         "2022",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3568169",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3568169",
  abstract =     "Digital disruptions caused by the use of technologies
                 like social media arguably present a formidable
                 challenge to democratic values and in turn to
                 collective intelligence. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "31",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Mkude:2023:OIG,
  author =       "Catherine Mkude",
  title =        "Open Innovation in E-government: Exploring its
                 Practices in {Tanzania}",
  journal =      j-DGOV,
  volume =       "4",
  number =       "1",
  pages =        "1:1--1:??",
  month =        mar,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3571822",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3571822",
  abstract =     "Open innovation (OI) in e-government is evolving as an
                 important research agenda, which takes advantage of new
                 collaborations and emerging technologies in provision
                 of \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "1",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Tremblay-Cantin:2023:GSA,
  author =       "Claudie-Ann Tremblay-Cantin and Sehl Mellouli and
                 Mustapha Cheikh-Ammar and Hager Khechine",
  title =        "E-government Service Adoption by Citizens: a
                 Literature Review and a High-level Model of Influential
                 Factors",
  journal =      j-DGOV,
  volume =       "4",
  number =       "1",
  pages =        "2:1--2:??",
  month =        mar,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3580369",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3580369",
  abstract =     "E-government services refer to services offered by
                 governments using information technology (IT). Many
                 governments around the globe are investing heavily in
                 IT to enhance \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "2",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kristensen:2023:CSL,
  author =       "Kenneth Kristensen and Kim Normann Andersen",
  title =        "{C}-suite Leadership of Digital Government",
  journal =      j-DGOV,
  volume =       "4",
  number =       "1",
  pages =        "3:1--3:??",
  month =        mar,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3580000",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3580000",
  abstract =     "Despite decades of digitalization in day-to-day
                 government operations and in the governance of the
                 public sector, there is a major research gap in
                 understanding the nature of digital \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "3",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kalampokis:2023:UUE,
  author =       "Evangelos Kalampokis and Nikos Karacapilidis and
                 Dimitris Tsakalidis and Konstantinos Tarabanis",
  title =        "Understanding the Use of Emerging Technologies in the
                 Public Sector: a Review of {Horizon 2020} Projects",
  journal =      j-DGOV,
  volume =       "4",
  number =       "1",
  pages =        "4:1--4:??",
  month =        mar,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3580603",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3580603",
  abstract =     "The main purpose of this article is to provide an
                 up-to-date understanding of the utilization and
                 deployment of emerging technologies in the public
                 sector, as this is reflected \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "4",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Lee:2023:HCA,
  author =       "Gwanhoo Lee",
  title =        "How Can the Artificial Intelligence of Things Create
                 Public Value? {Lessons} Learned from Use Cases",
  journal =      j-DGOV,
  volume =       "4",
  number =       "1",
  pages =        "5:1--5:??",
  month =        mar,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3580604",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Wed Aug 30 12:32:11 MDT 2023",
  bibsource =    "http://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3580604",
  abstract =     "The Artificial Intelligence of Things (AIoT) has the
                 potential to create new public value. However, its
                 application in government is in an early stage. This
                 study identifies three \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "5",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Shaharudin:2023:TCD,
  author =       "Ashraf Shaharudin and Bastiaan van Loenen and Marijn
                 Janssen",
  title =        "Towards a Common Definition of Open Data
                 Intermediaries",
  journal =      j-DGOV,
  volume =       "4",
  number =       "2",
  pages =        "6:1--6:??",
  month =        jun,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3585537",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:25 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3585537",
  abstract =     "The role of open data intermediaries is considered
                 instrumental in the supply and use of open data. There
                 are various definitions of open data intermediaries in
                 the literature \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "6",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Edelmann:2023:VIC,
  author =       "Noella Edelmann and Karin Steiner and Gianluca
                 Misuraca",
  title =        "The View from the Inside: a Case Study on the
                 Perceptions of Digital Transformation Phases in Public
                 Administrations",
  journal =      j-DGOV,
  volume =       "4",
  number =       "2",
  pages =        "7:1--7:??",
  month =        jun,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3589507",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:25 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3589507",
  abstract =     "The digital transformation of public administrations
                 contributes to the re-design and re-structuring of the
                 organizational processes and practices. Research on the
                 digital \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "7",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Butt:2023:DCP,
  author =       "Sidra Azmat Butt and Shweta Suran and Ingrid Pappel
                 and Michael Sm{\ae}rup and Robert Krimmer and Dirk
                 Draheim",
  title =        "A Digital Collaborative Platform for the {Silver}
                 Economy: Functionalities Required by Stakeholders in a
                 Multinational {Baltic} Sea Region Project",
  journal =      j-DGOV,
  volume =       "4",
  number =       "2",
  pages =        "8:1--8:??",
  month =        jun,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3592618",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:25 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3592618",
  abstract =     "This article develops functionalities for a digital
                 collaborative platform, called the Digital Silver Hub,
                 which aims to serve as an ecosystem for the quadruple
                 helix actors (private sector, \ldots{})",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "8",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Bogaerts:2023:CPC,
  author =       "Geert-Jan Bogaerts and Jos{\'e} van Dijck and Ethan
                 Zuckerman",
  title =        "Creating {PublicSpaces}: Centering Public Values in
                 Digital Infrastructures",
  journal =      j-DGOV,
  volume =       "4",
  number =       "2",
  pages =        "9:1--9:??",
  month =        jun,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3582578",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:25 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3582578",
  abstract =     "Institutions like public and universities face
                 conflicts of values when using surveillant digital
                 tools: organizations bound to protect the privacy and
                 respect their autonomy of their \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "9",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Anthopoulos:2023:ISI,
  author =       "Leonidas Anthopoulos and Marijn Janssen and Vishanth
                 Weerakkody",
  title =        "Introduction to the Special Issue on Citizen
                 Centricity in Smart Cities",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "10:1--10:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3624556",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3624556",
  abstract =     "City digital transformation is being performed across
                 the globe and it is being supported by several
                 initiatives and policy groups. Nevertheless, this
                 transformation is \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "10",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{vanTwist:2023:OPD,
  author =       "Anouk van Twist",
  title =        "``{Often} People Don't Understand the Complex World'':
                 How Local Governments Respond to Political Contestation
                 About the Smart City",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "11:1--11:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3596911",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3596911",
  abstract =     "Governments introducing smart city technologies
                 increasingly encounter political contestation. The
                 deliberative perspective aims to overcome contestation
                 by seeking consensus \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "11",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gobel:2023:DAP,
  author =       "Richard G{\"o}bel and Stephanie Kitzing",
  title =        "Defining Anonymity Properties of Datasets with the
                 Compliance Assertion Language ({COMPASS})",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "12:1--12:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3603255",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3603255",
  abstract =     "Organizations that manage Personally Identifiable
                 Information cannot share this information directly due
                 to legal restrictions. Meanwhile, there are several
                 solutions \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "12",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Chatzivasili:2023:SDI,
  author =       "Loukas Chatzivasili and Georgia Charalambous and
                 Georgia Kapitsaki and Maria Papoutsoglou and
                 Konstantinos Markakis and Ioustina Harasim and Maria
                 Plevraki and Kostas Magoutis",
  title =        "{SocioCoast}: Design and Implementation of a
                 Data-Driven Platform for Citizen Science in Coastal
                 Areas",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "13:1--13:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3597419",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3597419",
  abstract =     "Due to the rapid urbanization and globalization that
                 has occurred in recent decades, cities have undergone
                 significant changes and transformations. The smart city
                 \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "13",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Neumann:2023:PCS,
  author =       "Sara Neumann and Jelena Bleja and Tim Kr{\"u}ger and
                 Uwe Grossmann",
  title =        "Participating Citizens = Smart Citizens? {Applying}
                 the Human-centered Design Approach on a Digital Care
                 Platform",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "14:1--14:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3604618",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3604618",
  abstract =     "New digital innovations are becoming increasingly
                 relevant in the healthcare sector of smart cities.
                 Although the healthcare sector has not been the focus
                 of smart city \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "14",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Fornaroli:2023:UCP,
  author =       "Alessandro Fornaroli and Daniel Gatica-Perez",
  title =        "Urban Crowdsourcing Platforms across the World: a
                 Systematic Review",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "15:1--15:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3603256",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3603256",
  abstract =     "Urban crowdsourcing platforms are becoming
                 increasingly important, especially considering the
                 relevance of citizen-centricity in smart cities. This
                 systematic review aims at \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "15",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Nikolaou:2023:MOS,
  author =       "Ioannis Nikolaou and Leonidas Anthopoulos",
  title =        "Multitenancy and Observability in Smart City
                 Platforms",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "16:1--16:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3597615",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3597615",
  abstract =     "Smart City Platforms are complex Information and
                 Communication (ICT) projects where information from the
                 physical and virtual world converge with the ultimate
                 goal to \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "16",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Voelz:2023:CCD,
  author =       "Alexander Voelz and Christian Muck and Danial M.
                 Amlashi and Dimitris Karagiannis",
  title =        "Citizen-centric Design of Consumable Services for
                 Smart Cities",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "17:1--17:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3597420",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3597420",
  abstract =     "The ongoing growth of city populations has brought new
                 challenges and increased complexity to everyday city
                 life. In response, numerous cities are making efforts
                 to adopt new \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "17",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Christiaanse:2023:HCL,
  author =       "Rob Christiaanse",
  title =        "Human Centricity as Leading Design Principle for Smart
                 City Innovations: Implications for the Governance,
                 Control, Reporting and Performance Evaluation of
                 Well-being of Civil Society Actors",
  journal =      j-DGOV,
  volume =       "4",
  number =       "3",
  pages =        "18:1--18:??",
  month =        sep,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3597616",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3597616",
  abstract =     "Governments like municipalities and cities may be
                 regarded as the ultimate stakeholder society
                 organizations. Their key challenge is to balance the
                 welfare of many interest groups as \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "18",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Nielsen:2023:DTG,
  author =       "Morten Meyerhoff Nielsen and Zoran Jordanoski",
  title =        "Digital Transformation, Governance, and Coordination
                 in Times of Crisis: an Analysis of {Australia},
                 {Denmark}, and the {Republic of Korea}",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "19:1--19:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3604569",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3604569",
  abstract =     "Australia, Denmark, and the Republic of Korea are
                 front-runners in the public sector use of Information
                 Communication Technology (ICT) globally, resulting in a
                 high degree of \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "19",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Hietala:2023:TCA,
  author =       "Heidi Hietala and Tero P{\"a}iv{\"a}rinta and Elina
                 Annanper{\"a} and Pirkko Taskinen and Kari Liukkunen",
  title =        "Toward Collective Ambidexterity in Public Sector
                 Digital Initiatives: a Case of the {Finnish} Water
                 Sector",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "20:1--20:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3609802",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3609802",
  abstract =     "The digital transformation era calls for digital
                 innovations affecting the public sector, but such
                 organizations often focus more on the efficiency and
                 exploitation of current resources, \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "20",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Lim:2023:TUS,
  author =       "Jonathan W. Z. Lim and Vrizlynn L. L. Thing",
  title =        "Toward a Universal and Sustainable Privacy Protection
                 Framework",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "21:1--21:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3609801",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3609801",
  abstract =     "An enormous amount of user data is generated and
                 collected each day with the emergence and utilization
                 of technologies. Unsurprisingly, privacy matters remain
                 one of the top \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "21",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Ng:2023:RPT,
  author =       "Lynnette Hui Xian Ng and Iain J. Cruickshank",
  title =        "Recruitment Promotion via {Twitter}: a Network-centric
                 Approach of Analyzing Community Engagement Using Social
                 Identity",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "22:1--22:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3617127",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3617127",
  abstract =     "With the proliferation of online technologies, social
                 media recruitment has become an essential part of any
                 company's outreach campaign. A social media platform
                 can provide \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "22",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Guo:2023:HDC,
  author =       "Yuanyuan Guo and Yi Deng and Qingguo Meng",
  title =        "How Does the Citizen's Education Level Affect Their
                 {Internet} Rights Protection Willingness? --- {The}
                 Parallel Intermediary Effect of Digital Information
                 Acquisition Ability and Utilization Ability",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "23:1--23:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3624573",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3624573",
  abstract =     "Amid urban digital transformation, products and
                 services have undergone extensive digitization,
                 yielding convenience and benefits for residents.
                 However, this rapid change has also \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "23",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Cassar:2023:MTT,
  author =       "Daniel Cassar",
  title =        "The Misinformation Threat: a Techno-Governance
                 Approach for Curbing the Fake News of Tomorrow",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "24:1--24:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3631615",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3631615",
  abstract =     "Recent internationally relevant diplomatic and
                 economic developments have placed a bright spotlight on
                 the relevance of genuine and false claims. In a
                 post-truth era, or as more \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "24",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Luna-Reyes:2023:BRR,
  author =       "Luis Felipe Luna-Reyes",
  title =        "Book Review: {{\booktitle{Recoding America --- Why
                 Government Is Failing in the Digital Age and How We Can
                 Do Better}}}",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "25:1--25:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3631617",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3631617",
  abstract =     "In this book, Jennifer Pahlka argues that government
                 failure in implementing digital services and
                 user-centered information technologies is a complex
                 problem that \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "25",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Ng:2023:DEB,
  author =       "Lynnette H. X. Ng and Abigail C. M. Lim and Adrian X.
                 W. Lim and Araz Taeihagh",
  title =        "Digital Ethics for Biometric Applications in a Smart
                 City",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "26:1--26:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3630261",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3630261",
  abstract =     "From border control using fingerprints to law
                 enforcement with video surveillance to self-activating
                 devices via voice identification, biometric data is
                 used in many \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "26",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Lee:2023:TPT,
  author =       "Roy Ka-Wei Lee and Lynnette Hui Xian Ng",
  title =        "{TikTok}'s {Project Texas} --- Social Media Data
                 Governance Across Geopolitical Lines",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "27:1--27:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3631616",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3631616",
  abstract =     "TikTok, a video sharing social media platform, is a
                 subsidiary of ByteDance, a Chinese-owned company, with
                 its headquarters in Singapore. There's an ongoing
                 concern in the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "27",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Kattel:2023:CUG,
  author =       "Rainer Kattel and Ville Takala",
  title =        "The Case of the {UK}'s Government Digital Service: The
                 Professionalisation of a Paradigmatic Public Digital
                 Agency",
  journal =      j-DGOV,
  volume =       "4",
  number =       "4",
  pages =        "28:1--28:??",
  month =        dec,
  year =         "2023",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3630024",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:26 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3630024",
  abstract =     "This case study explores the evolution of the UK's
                 Government Digital Service (GDS) since its inception in
                 2011. GDS is seen by many as the gold standard digital
                 agency, copied in \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "28",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Mellouli:2024:IIA,
  author =       "Sehl Mellouli and Marijn Janssen and Adegboyega Ojo",
  title =        "Introduction to the Issue on Artificial Intelligence
                 in the Public Sector: Risks and Benefits of {AI} for
                 Governments",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "1:1--1:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3636550",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3636550",
  abstract =     "Artificial Intelligence (AI) is increasingly adopted
                 by public sector organizations to provide better public
                 services and to transform their internal processes. AI
                 is now considered a key \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "1",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gupta:2024:ULB,
  author =       "Rajan Gupta and Saibal K. Pal",
  title =        "Unsupervised Learning-based Approach for Contextual
                 Understanding of {Web} Material Around a New Domain of
                 Algorithmic Government",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "2:1--2:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3593591",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3593591",
  abstract =     "Grasping the contextual nuances is fundamental for
                 efficacious learning in a novel discipline through
                 internet-based research. Such comprehension
                 significantly augments \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "2",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Romberg:2024:MSC,
  author =       "Julia Romberg and Tobias Escher",
  title =        "Making Sense of Citizens' Input through Artificial
                 Intelligence: a Review of Methods for Computational
                 Text Analysis to Support the Evaluation of
                 Contributions in Public Participation",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "3:1--3:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3603254",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3603254",
  abstract =     "Public sector institutions that consult citizens to
                 inform decision-making face the challenge of evaluating
                 the contributions made by citizens. This evaluation has
                 important \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "3",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Safaei:2024:EPA,
  author =       "Mehrdad Safaei and Justin Longo",
  title =        "The End of the Policy Analyst? {Testing} the
                 Capability of Artificial Intelligence to Generate
                 Plausible, Persuasive, and Useful Policy Analysis",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "4:1--4:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3604570",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3604570",
  abstract =     "Policy advising in government centers on the analysis
                 of public problems and the developing of
                 recommendations for dealing with them. In carrying out
                 this work, policy analysts \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "4",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Brandao:2024:PSA,
  author =       "Michele A. Brand{\~a}o and Arthur P. G. Reis and
                 B{\'a}rbara M. A. Mendes and Clara A. {Bacha De
                 Almeida} and Gabriel P. Oliveira and Henrique Hott and
                 Larissa D. Gomide and Lucas L. Costa and Mariana O.
                 Silva and Anisio Lacerda and Gisele L. Pappa",
  title =        "{PLUS}: a Semi-automated Pipeline for Fraud Detection
                 in Public Bids",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "5:1--5:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3616396",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3616396",
  abstract =     "The diversity of sources and formats of public bidding
                 documents makes collecting, processing, and organizing
                 such documents challenging from the point of view of
                 data analysis. \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "5",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Presuel:2024:AAI,
  author =       "Rodrigo Cetina Presuel and Jose M. Martinez Sierra",
  title =        "The Adoption of Artificial Intelligence in
                 Bureaucratic Decision-making: a Weberian Perspective",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "6:1--6:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3609861",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3609861",
  abstract =     "This work questions AI's role in bureaucratic
                 decision-making. The Weberian conception of
                 bureaucracy, based around the concept of an ideal
                 bureaucracy in which authority is \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "6",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Luna-Reyes:2024:EVA,
  author =       "Luis F. Luna-Reyes and Teresa M. Harrison",
  title =        "An Enterprise View for Artificial Intelligence
                 Capability and Governance: a System Dynamics Approach",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "7:1--7:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3609228",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3609228",
  abstract =     "The government ``enterprise'' consists of a complex
                 set of organizations with a multitude of goals and
                 values, serving an equally diverse group of
                 constituents. Because of this \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "7",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Olsen:2024:RTP,
  author =       "Henrik Palmer Olsen and Thomas Troels Hildebrandt and
                 Cornelius Wiesener and Matthias Smed Larsen and
                 Asbj{\o}rn William Ammitzb{\o}ll Fl{\"u}gge",
  title =        "The Right to Transparency in Public Governance:
                 Freedom of Information and the Use of Artificial
                 Intelligence by Public Agencies",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "8:1--8:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3632753",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3632753",
  abstract =     "What information should and can be transparent for
                 artificial intelligence (AI) algorithms? This article
                 examines the socio-technical and legal perspectives of
                 transparency in \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "8",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Senarath:2024:DHC,
  author =       "Yasas Senarath and Ayan Mukhopadhyay and Hemant
                 Purohit and Abhishek Dubey",
  title =        "Designing a Human-centered {AI} Tool for Proactive
                 Incident Detection Using Crowdsourced Data Sources to
                 Support Emergency Response",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "9:1--9:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3633784",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3633784",
  abstract =     "Time of incident reporting is a critical aspect of
                 emergency response. However, the conventional
                 approaches to receiving incident reports have time
                 delays. Non-traditional sources \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "9",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Bianchini:2024:CAS,
  author =       "Devis Bianchini and Carlo Bono and Alessandro Campi
                 and Cinzia Cappiello and Stefano Ceri and Francesca {De
                 Luzi} and Massimo Mecella and Barbara Pernici and
                 Pierluigi Plebani",
  title =        "Challenges in {AI}-supported Process Analysis in the
                 {Italian} Judicial System: what After Digitalization?",
  journal =      j-DGOV,
  volume =       "5",
  number =       "1",
  pages =        "10:1--10:??",
  month =        mar,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3630025",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3630025",
  abstract =     "In this commentary article, we outline research
                 challenges and possible directions for the potential
                 applications of AI in the judicial domain by
                 specifically considering process \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "10",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Gordon:2024:DDS,
  author =       "Eric Gordon and John Harlow and Samantha A. Whitman
                 and Myeong Lee",
  title =        "Data Discretion: Screen-Level Bureaucrats and
                 Municipal Decision-Making",
  journal =      j-DGOV,
  volume =       "5",
  number =       "2",
  pages =        "11:1--11:??",
  month =        jun,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3652950",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3652950",
  abstract =     "Public servants tasked with implementing rules or
                 policies on the street level often make discretionary
                 decisions based on local context. Lipsky has labeled
                 them street-level \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "11",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Okan:2024:ELG,
  author =       "Aylin Akca Okan",
  title =        "Exploring the Landscape of e-Government Maturity
                 Models: Insights from Systematic Mapping Study and
                 Comparative Analysis",
  journal =      j-DGOV,
  volume =       "5",
  number =       "2",
  pages =        "12:1--12:??",
  month =        jun,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3656586",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3656586",
  abstract =     "e-Government Maturity Models are essential tools for
                 governments to assess and improve their e-government
                 capabilities, performance, and impact. This article
                 offers a \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "12",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Guo:2024:ICC,
  author =       "Yuanyuan Guo",
  title =        "Influence of Collective Consciousness on Individuals'
                 Continuous Use Willingness of Digital Government
                 {Websites}: a Psychological Perspective",
  journal =      j-DGOV,
  volume =       "5",
  number =       "2",
  pages =        "13:1--13:??",
  month =        jun,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3664820",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3664820",
  abstract =     "Building upon Social Fact theory and Social Impact
                 theory, this article presents an innovative exploration
                 of how collective consciousness and conformity behavior
                 impact individuals' \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "13",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Howison:2024:PSD,
  author =       "Mark Howison and Mintaka Angell and Justine S.
                 Hastings",
  title =        "Protecting Sensitive Data with Secure Data Enclaves",
  journal =      j-DGOV,
  volume =       "5",
  number =       "2",
  pages =        "14:1--14:??",
  month =        jun,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3643686",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3643686",
  abstract =     "A Secure Data Enclave is a system that allows data
                 owners, such as governments and private firms, to
                 control data access and ensure data security while
                 facilitating approved \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "14",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Giannella:2024:IAD,
  author =       "Chris R. Giannella and Luther Karl Branting and James
                 A. {Van Guilder} and Jason R. Baron",
  title =        "Improving Automated Detection of {FOIA} Deliberative
                 Process Privilege Content",
  journal =      j-DGOV,
  volume =       "5",
  number =       "2",
  pages =        "15:1--15:??",
  month =        jun,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3651226",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3651226",
  abstract =     "We address the problem of automatically detecting text
                 that meets the deliberative process privilege as
                 defined by the U.S. Freedom of Information Act. A
                 recent study in the \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "15",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

@Article{Lim:2024:BCW,
  author =       "Jonathan W. Z. Lim and Vrizlynn L. L. Thing",
  title =        "Building Confidence in a World of Eroding Trust",
  journal =      j-DGOV,
  volume =       "5",
  number =       "2",
  pages =        "16:1--16:??",
  month =        jun,
  year =         "2024",
  CODEN =        "????",
  DOI =          "https://doi.org/10.1145/3653075",
  ISSN =         "2691-199X (print), 2639-0175 (electronic)",
  ISSN-L =       "2639-0175",
  bibdate =      "Tue Aug 20 08:09:27 MDT 2024",
  bibsource =    "https://www.math.utah.edu/pub/tex/bib/dgov.bib",
  URL =          "https://dl.acm.org/doi/10.1145/3653075",
  abstract =     "Trust is an important pillar in digital
                 transformation. It is the key to fostering effective
                 communications and collaborations. It is the
                 foundational element that exists in \ldots{}",
  acknowledgement = ack-nhfb,
  ajournal =     "Digit. Gov.: Res. Pract.",
  articleno =    "16",
  fjournal =     "Digital Government: Research and Practice (DGOV)",
  journal-URL =  "https://dl.acm.org/loi/dgov",
}

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